Question: The balanced scorecard approach includes a) Only financial measures b) Only non-financial measures c) Both financial and non-financial measures d) Only customer measures

Managerial Accounting
15th Edition
ISBN:9781337912020
Author:Carl Warren, Ph.d. Cma William B. Tayler
Publisher:Carl Warren, Ph.d. Cma William B. Tayler
Chapter14: The Balanced Scorecard And Corporate Social Responsibility
Section: Chapter Questions
Problem 3CMA: Which of the following statements best describes the performance elements found on most balanced...
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Question: The balanced scorecard approach
includes
a) Only financial measures
b) Only non-financial measures
c) Both financial and non-financial measures
d) Only customer measures
Transcribed Image Text:Question: The balanced scorecard approach includes a) Only financial measures b) Only non-financial measures c) Both financial and non-financial measures d) Only customer measures
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