Question Part 1 of 5 Completed: 0 of 10 My score: 0/30 pts (0%) Save Currently a company that designs Web sites has five customers in its backlog. The time since the order arrived, processing time, and promised due dates are given in the following table. The customers are ready to be scheduled today, which is the start of day 190. Time Since Order Arrived Customer (days ago) Processing Time (days) A 24 Due Date (days from now) 10 322 8 6 BCDE 58 12228 32 100 20 26 50 66 a. Develop separate schedules by using the FCFS and EDD rules. Compare the schedules on the basis of average flow time and average days past due. Using the FCFS (first come, first served) decision rule for sequencing the customers, the order is: 3 4 5 Sequence 1 2 Customer

Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter12: Queueing Models
Section: Chapter Questions
Problem 59P
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Currently a company that designs Web sites has five customers in its backlog. The time since the order arrived, processing time, and promised due dates are
given in the following table. The customers are ready to be scheduled today, which is the start of day 190.
Time Since
Order Arrived
Customer
(days ago)
Processing
Time (days)
A
24
Due Date
(days from
now)
10
322 8 6
BCDE
58
12228
32
100
20
26
50
66
a. Develop separate schedules by using the FCFS and EDD rules. Compare the schedules on the basis of average flow time and average days past due.
Using the FCFS (first come, first served) decision rule for sequencing the customers, the order is:
3
4
5
Sequence
1
2
Customer
Transcribed Image Text:Question Part 1 of 5 Completed: 0 of 10 My score: 0/30 pts (0%) Save Currently a company that designs Web sites has five customers in its backlog. The time since the order arrived, processing time, and promised due dates are given in the following table. The customers are ready to be scheduled today, which is the start of day 190. Time Since Order Arrived Customer (days ago) Processing Time (days) A 24 Due Date (days from now) 10 322 8 6 BCDE 58 12228 32 100 20 26 50 66 a. Develop separate schedules by using the FCFS and EDD rules. Compare the schedules on the basis of average flow time and average days past due. Using the FCFS (first come, first served) decision rule for sequencing the customers, the order is: 3 4 5 Sequence 1 2 Customer
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