Question 3) Waiting Line Analysis Helen runs a small shop where she provides a service. She is able to process an average of 8 customers per hour. An average of 5 customers per hour seek this service at her shop. What is: d) the average number of customers waiting in line? e) the average number of customers in the system? Helen would like to be serving customers 95% of the time. f) What must the arrival rate be in order for Helen to stay that busy? Do not round to an integer.

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Question 3) Waiting Line Analysis

 

Helen runs a small shop where she provides a service. She is able to process an average of 8 customers per hour. An average of 5 customers per hour seek this service at her shop. What is:

d) the average number of customers waiting in line?

e) the average number of customers in the system?

Helen would like to be serving customers 95% of the time.

f) What must the arrival rate be in order for Helen to stay that busy? Do not round to an integer.

 

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