Question 1 of 10, Step 1 of 1 Correct A regional Internet provider keeps records of complaints received from its customers. Complaints for last month are listed in the following table. What percent of the complaints are due to the category Page loading too slow? Round your answer to two decimal places, if necessary.
Question 1 of 10, Step 1 of 1 Correct A regional Internet provider keeps records of complaints received from its customers. Complaints for last month are listed in the following table. What percent of the complaints are due to the category Page loading too slow? Round your answer to two decimal places, if necessary.
MATLAB: An Introduction with Applications
6th Edition
ISBN:9781119256830
Author:Amos Gilat
Publisher:Amos Gilat
Chapter1: Starting With Matlab
Section: Chapter Questions
Problem 1P
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Transcribed Image Text:A regional Internet provider keeps records of complaints received from its customers. Complaints for last month are listed in the following table. What percent of the complaints are due to the category "Page loading too slow"? Round your answer to two decimal places, if necessary.
**Customer Complaints**
| Type of Complaint | Frequency |
|-----------------------------------------|-----------|
| Too expensive | 174 |
| Unreliable/Frequently stops working | 242 |
| Page loading too slow | 111 |
| Download/Upload speed too slow | 98 |
| Extra data usage charges | 67 |
| Poor tech support | 103 |
| Long customer service wait times | 59 |
| Incorrect billing | 46 |
| Long wait for installation | 75 |
**Instructions:**
Calculate the percentage of complaints related to "Page loading too slow" by dividing the frequency of this complaint by the total number of complaints, then multiply the result by 100. Use this percentage for analysis and decision-making to improve customer satisfaction.
**Graph/Diagram Explanation:**
This table organizes customer complaints by type and frequency, providing a clear view of the most common issues faced by customers. There are no graphs or additional diagrams in the image.
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