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- Question 3 A. Fully discuss the FIVE (5) basic needs of every customer. B. Cite examples as you relate FIVE (5) attributes of the ideal service personnel who would contribute to an organisation's success.Question no 1: If you are a manager of a shoes manufacturing company, which strategy you would use to deal with the competitors.Question 6 Cedric assembles computers for an electronic factory. He is paid $17.50 per hour, plus $4.90 for each computer assembled in excess of 17, in a 7.50-hour daily shift. Cedric typically assembles 8 computers per hour. a) What would typically be Cedric's daily piecework earnings? For full marks your answer(s) should be rounded to the nearest cent. Piecework earnings $ 0.00 b) What would typically be Cedric's total daily earnings? For full marks your answer(s) should be rounded to the nearest cent. Daily earnings = $ 0.00
- QUESTION 5 Ali is working as a senior database designer in TechAuto Sdn Bhd. He is responsible for planning and managing all information for the company. He and his team members decided to use database systems for increasing the company's productivity. Consider you are one of his team members. Discuss FOUR (4) reasons that lead to your decision to use database systems for the company.Which of the following is true of businesses with a strong customer focus? Question 23 options: In a customer-focused business, shareholders are more interested in long-run survival than immediate earnings. A customer-focused business realizes higher profits over the short-term. In a customer-focused business, managers are usually judged on the last quarter's results, and not not on their efforts to ensure the long-run survival of the business. A customer-focused business is in synch with customers' needs and requirements, not with competitors' strategies. A customer-focused business lacks a long-term perspectiveWhich of the below total quality management elements can be found on the case study attached, motivate your answer 1. Ethics - Ethics is the discipline concerned with good and bad in any situation. It is a two faceted subject represented by organizational and individual ethics. Organizational ethics establish a business code of ethics that outlines guidelines that all employees are to adhere to in the performance of their work. Individual ethics include personal rights or wrongs. 2. Integrity - Integrity implies honesty, morals, values, fairness, adherence to the facts and sincerity. The characteristic is what customers (internal or external) expect and deserve to receive. People see the opposite of integrity as duplicity. TQM will not work in an atmosphere of duplicity. 3. Trust - Trust is a by-product of integrity and ethical conduct. Without trust, the framework of TQM cannot be built. Trust fosters the full participation of all members. It allows empowerment that encourages…
- Question 2 It is important for companies to eliminate ways in which customers are turned off, and build loyal customers instead. A. Explain, using examples, how an understanding of ONE (1) of the laws of service can aid in building customer loyalty. B. With the help of appropriate examples, explain THREE (3) strategies that can lead to customer loyalty.QUESTION 3 Beta Corp., a gaming software company, recently launched a new game. The target audience identified by the company was the age group of 12-18 years. The advertising and marketing strategies were designed exclusively to target this age group. However, sales data revealed individuals who belong to the age bracket 18-25 years were the ones who bought the game. The managers at Beta Corp. decided to redesign their marketing strategies to position the game as a product that people of all ages would enjoy. The company's decision to modify its product positioning demonstrates which of the following strategies? a. concurrency control O b. deliberate O C. unrealized O d. emergent e. downsizing QUESTION 4 Dave's Construction Company conducted a SWOT analysis which resulted in a need to implement business strategies that increase customer awareness and widen their customer base through better customer service to gain a competitive advantage in their industry. Which of the following…Question 5 You are receiving an shipment and come across a box of shaving cream. What should you do? Please choose all that apply. Receive the shaving cream Raise an Andon CSecure it well with bubble wrap after scanning it in O Note is as Flammable on your workstation Submit
- Discuss the community project proposal.Question 1 Advanced Micro (AM) is a global provider of high-performance semiconductor solutions that are designed to help solve some of the world's toughest challenges. In 2017, its sales revenue was US$30 billion and it employed over 20,000 people. AM's vision is to enable the world's creators, researchers, inventors, and explorers to transform the lives of those around them through immersive and instinctive computing. The high-performance graphics processing unit (GPU) market is growing and GPU manufacturers are competing with each other on producing higher resolution, faster speed products. The demand of GPUS is erratic and the average product life cycle time is 12 months. AM currently operates two GPU production plants, one in the US and the other in Singapore. It mainly produces two models of GPUS, Rage and Rage Pro. Rage is an entry-level GPU while Rage Pro is a state-of-the-art product launched recently. The following diagram shows the AM's supply chain: AM's US GPU production…QUESTION 14 Requiring employees to wear safety glasses is an example of a A. procedure. B. policy. C. rule. D. strategy.
