QUESTION 1 [10 MARKS]Poor Work Ethics Cripple Productivity15 Feb 2018Poor work ethics has been identified as a leading factor in the lack of productivity. This came tolight during a Botswana National Productivity Centre (BNPC) seminar in Francistown onWednesday.One of the panelists, Mr Letsogile Batsetswe, a research consultant at BNPC, said poor work ethicsin both the public and private sector was considered the most problematic factor for doing businessin Botswana. He added that inadequate infrastructure, limited access to financing, corruption,inadequately educated workforce as well as restrictive labour regulations were rated as the mostproblematic across the country.The regional manager of BNPC, Mr Tshenolo Mapitse added that year after year poor work ethicswere always on the lead. He said government has invested a lot of money into fighting poor workethics, but that efforts continue to prove futile. Mr Batsetswe said a collaborative effort among thepublic sector, private sector and labour unions was key in achieving productivity. He further statedthat communication and competency were crucial to achieve the desired goals.Touching on issues arising from business sophistication, Mr Batsetswe said high dependency ongovernment support, lack of standardised processes, poor quality of goods and services, aneducation system that was not aligned to industry needs and lack of programmes that effectivelytrained and supported youth entrepreneurs were a challenge.Francistown youth coordinator, Ms Minkie Bokole said the mindset of Batswana needed to bechanged in order to improve productivity. She added that there was too much dependency on thegovernment to the extent that Batswana treated some privileges as rights which was wrong.For her part, the branch manager for Bona Life Insurance Francistown, Ms Angela Contractorsuggested that productivity should be incorporated into the curriculum in order to teach studentswhat productivity was and its importance in the development of the country. She added that itwould ensure that they were more productive when they joined the working class. She furtheradvised that BNPC should be more aggressive and infiltrate both the public and private sector toteach productivity and good work ethics.Ms Amogelang Mokopane, an administration officer at Botswana Public Officers Pension Fund,said the community groomed children to get an education in order to secure a job instead ofteaching them to be business savvy at a tender age. She added that most local business peopleturned to business after they failed to find a job.Presenting on the role of BNPC in improving productivity, Mr Mapitse stated that the organisationintended to stimulate and generate productivity consciousness in Botswana. He said it wouldincrease productivity in all sectors of the economy and improve and develop standards of businessmanagement in all aspects. He further mentioned that BNPC was focused on developing solutions  unique to productivity challenges, and ensure access to BNPC products and services and tointensify education on the BNPC’s mandate and services.The above is an excerpt from the Botswana Daily News - https://dailynews.gov.bw/newsdetail/40906 extracted on 25 June 2024.According to Scarborough et al. a vision should describe clearly “What do we stand for?” and“What do we want to become in future?”a. Assess the vision of BNPC. Justify if what it stands for now and in the future resonates withthe desirable characteristics of a vision. b. State the purpose of a Mission statement? c. Explain how the BNPC mission embodies the purpose you have stated in (b).d. Differentiate between resources and capabilities using an organisation or examples of yourchoice.

QUESTION 1 [10 MARKS]
Poor Work Ethics Cripple Productivity
15 Feb 2018
Poor work ethics has been identified as a leading factor in the lack of productivity. This came to
light during a Botswana National Productivity Centre (BNPC) seminar in Francistown on
Wednesday.
One of the panelists, Mr Letsogile Batsetswe, a research consultant at BNPC, said poor work ethics
in both the public and private sector was considered the most problematic factor for doing business
in Botswana. He added that inadequate infrastructure, limited access to financing, corruption,
inadequately educated workforce as well as restrictive labour regulations were rated as the most
problematic across the country.
The regional manager of BNPC, Mr Tshenolo Mapitse added that year after year poor work ethics
were always on the lead. He said government has invested a lot of money into fighting poor work
ethics, but that efforts continue to prove futile. Mr Batsetswe said a collaborative effort among the
public sector, private sector and labour unions was key in achieving productivity. He further stated
that communication and competency were crucial to achieve the desired goals.
Touching on issues arising from business sophistication, Mr Batsetswe said high dependency on
government support, lack of standardised processes, poor quality of goods and services, an
education system that was not aligned to industry needs and lack of programmes that effectively
trained and supported youth entrepreneurs were a challenge.
Francistown youth coordinator, Ms Minkie Bokole said the mindset of Batswana needed to be
changed in order to improve productivity. She added that there was too much dependency on the
government to the extent that Batswana treated some privileges as rights which was wrong.
For her part, the branch manager for Bona Life Insurance Francistown, Ms Angela Contractor
suggested that productivity should be incorporated into the curriculum in order to teach students
what productivity was and its importance in the development of the country. She added that it
would ensure that they were more productive when they joined the working class. She further
advised that BNPC should be more aggressive and infiltrate both the public and private sector to
teach productivity and good work ethics.
Ms Amogelang Mokopane, an administration officer at Botswana Public Officers Pension Fund,
said the community groomed children to get an education in order to secure a job instead of
teaching them to be business savvy at a tender age. She added that most local business people
turned to business after they failed to find a job.
Presenting on the role of BNPC in improving productivity, Mr Mapitse stated that the organisation
intended to stimulate and generate productivity consciousness in Botswana. He said it would
increase productivity in all sectors of the economy and improve and develop standards of business
management in all aspects. He further mentioned that BNPC was focused on developing solutions  unique to productivity challenges, and ensure access to BNPC products and services and to
intensify education on the BNPC’s mandate and services.
The above is an excerpt from the Botswana Daily News - https://dailynews.gov.bw/newsdetail/40906 extracted on 25 June 2024.
According to Scarborough et al. a vision should describe clearly “What do we stand for?” and
“What do we want to become in future?”
a. Assess the vision of BNPC. Justify if what it stands for now and in the future resonates with
the desirable characteristics of a vision. 
b. State the purpose of a Mission statement? 
c. Explain how the BNPC mission embodies the purpose you have stated in (b).
d. Differentiate between resources and capabilities using an organisation or examples of your
choice.