Q5. To compare the customer satisfaction levels of two competing companies, 174 customers of company 1 and 355 customers of company 2 were randomly selected and were asked to rate the companies as a five point scale. The survey results are summarized in the following table. Company 1 n = 174 X= 3.51 S = 0.51 Company 2 n2 = 355 X= 3.24 S2 = 0.52 %3D Test the hypothesis that the customer satisfactions about the two companies are same at the level of significance 0.05.

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Q5. To compare the customer satisfaction levels of two competing companies, 174
customers of company 1 and 355 customers of company 2 were randomly
selected and were asked to rate the companies as a five point scale. The survey
results are summarized in the following table.
Company 2
n2 = 355
X= 3.24
S2 = 0.52
Test the hypothesis that the customer satisfactions about the two companies are
Company 1
n1 = 174
X= 3.51
S1 = 0.51
%3D
same at the level of significance 0.05.
Q6. Entry and exit for a hypermarket is via one of four gates. The number of customers
entering and leaving the hypermarket is counted at each gate for a week time is
given in the following table.
Gate 4
380
Gate
Gate 1
Gate 2
Gate 3
Number of
Customers
Use Chi-square test for goodness of fit, test the hypothesis that the number of
customers using each of the four gates are equal at a = 0.05.
327
402
351
Transcribed Image Text:Q5. To compare the customer satisfaction levels of two competing companies, 174 customers of company 1 and 355 customers of company 2 were randomly selected and were asked to rate the companies as a five point scale. The survey results are summarized in the following table. Company 2 n2 = 355 X= 3.24 S2 = 0.52 Test the hypothesis that the customer satisfactions about the two companies are Company 1 n1 = 174 X= 3.51 S1 = 0.51 %3D same at the level of significance 0.05. Q6. Entry and exit for a hypermarket is via one of four gates. The number of customers entering and leaving the hypermarket is counted at each gate for a week time is given in the following table. Gate 4 380 Gate Gate 1 Gate 2 Gate 3 Number of Customers Use Chi-square test for goodness of fit, test the hypothesis that the number of customers using each of the four gates are equal at a = 0.05. 327 402 351
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