Planning service capacity involves consideration of the mean arrival rate and the meanservice rate. When the mean arrival rate exceeds or gets too close to the mean servicerate the quality of the service declines. The operating point is the ratio of mean servicerate to mean arrival rate. According to the text, what is the best operating point for thetypical service operation?O 120%100%90%70%

The quality of service indeed declines when the mean arrival rate exceeds or gets too close to the…

Answered: Planning service capacity involves…

Practical Management Science

6th Edition

ISBN:9781337406659

Author:WINSTON, Wayne L.

Publisher:WINSTON, Wayne L.

Chapter2: Introduction To Spreadsheet Modeling

Section: Chapter Questions

Problem 20P: Julie James is opening a lemonade stand. She believes the fixed cost per week of running the stand...

See similar textbooks

Similar questions

The customer are complaining to the hotel general manager about the service provided from front desk and restaurant how can the general manager reduce variability and increase consistency
A mechanic at the Department of Maintenance makes minor repairs to faulty golf electric carts. The carts break down at an average rate of 4 carts per day and breakdowns are distributed according to the Poisson distribution. The mechanic can service an average of 6 carts per day with a repair time distribution that approximates a negative exponential distribution. Assume an 8 hour day. a- What is the utilization rate for the mechanic? b- What is the average time in hours that a cart is out of service?
Single server system has customer arrival rate of 60 customers per minute and a service rate of 75 customers per minute. Customer arrival pattern is finite and they won't leave till they are served. The Arrival and Service patterns, both are exponential distribution. Based on the above information calculate a. Server utilization% b. Average numbers of customers in line C. Average time per customer in Line d. Average numbers of customers in system e. Average time per customer in System
The Corner Cleaners 24-hour laundromat has 16 washing machines., A machine breaks down every 20 days (exponentially distributed). The repair service the laundromat contracts takes anaverage of one day to repair a machine (exponentially distributed). A washing machine averages $5 per hour in revenue. The laundromat is considering a new repair service that guarantees repairs in 0.50 day, but they charge $10 more per hour than the current repair service. Currently, how long does the laundromat have to wait for its equipment to be repaired? days, (Round your answer to 2 decimal places, the tolerance is +/- 0.05.) What is the cost of equipment downtime? | (Round your answer to 2 decimal places, the tolerance is +2.5) %24
Computer Science Measurement span for SLO. For example, we might evaluate our uptime performance by measuring the availability of service over a span of 1 year, 1 month, or 1 week. What are the tradeoffs (pros, cons) of the different choices we might make here? Explain your reasoning.
Navern Corporation manufactures and sells custom home elevators. From the time an order is placed until the time the elevator is installed in the customer's home averages 141 days. The 141 days are spent as follows: Wait time Inspection time Process time Move time Queue time What is Navern's manufacturing cycle efficiency (MCE) for its elevators? Multiple Choice O O 41.1% 30.4% 58.9% 29 days 24 days 34 days 31 days 23 days 57.4%
Please do not give solution in image formate thanku. Avis Company is a car rental company that is located three miles from the Los Angeles airport (LAX). Avis is dispatching a bus from its offices to the airport every 3 minutes. The average traveling time (round-trip) is 10 minutes. a.How many Avis buses are traveling to and from the airport? (Do not round intermediate calculations. Round your answer to 1 decimal place.)
A single server queuing system with a Poisson arrival rate and exponential service time has an average arrival rate of 9 customers per hour and an average service rate of 13 customers per hour. The probability of 6 customers in the system is : a. 0.9661 b. 0.8899 c. 0.3077 d. 0.03388
A production line is a set of sequential operations established in a factory plant where components are assembled to make a finished product or where materials are put through a refining process to produce an end-product that is suitable for onward consumption. Ford have seven production lines in their manufacturing plant for their automotive parts where each production line produces 120, 100, 80, 116, 77, 94, 112 output per day. (a) As the Production Manager at Ford, you are required to submit the daily report of the production plant. Calculate the mean, median, and mode from the data based on the output that has been provided. (b) Also calculate the three critical parameters for measuring spread in the following ways: Range Variance Standard Deviation
Customers arrive at a one window drive according to a poison distribution with mean of 10 minutes and service time per customer is exponential with mean of 6 minutes. The space in front of the window can accommodate only three vehicles including the serviced ones. Other vehicles are have to wait outside this space. Calculate:a. A. probability that an arriving customer can drive directly to the space in front of the windowb. Probability that an arriving customer will have to wait outside the directed space c. How long an arriving customer is expected to wait before getting the service?
A 3 year-old a computer-controlled fabric cutting machine, which had a $25,000 purchasing price, has a current market (trade-in) value of $10,000 and expected O&M costs of $4,000, increasing by 1,000 per year. The machine is required to have an immediate repair that costs $2,000. The estimated market values are expected to decline by 20% annually (going forward). The machine can be used for another 7 years at most. The new machine has a $40,000 purchasing price. The new machine's O&M cost is estimated to be $4,000 for the first year, decreasing at an annual rate of $100 thereafter. The firm's MARR is 10%. Assume a unique minimum AEC(10%) for both machines (both the current and replacement machine). Using the information above, determine the economic service life along with the optimum annual equivalent cost of the defender (This is an infinite Horizon decision problem). a) n=4 and AEC=Between $8,400 and $8,800 b) n=4 and AEC=Between $8,000 and $8,400 c) n=5 and AEC=Between $8,400 and…
Flow and waiting time through a process are affected by seasonal fluctuation in demand. What does this mean? If a corporation wants to limit the impact of this fluctuation, what steps can it take?

SEE MORE QUESTIONS

Recommended textbooks for you

Practical Management Science

Operations Management

ISBN:

9781337406659

Author:

WINSTON, Wayne L.

Publisher:

Cengage,

Operations Management

ISBN:

9781259667473

Author:

William J Stevenson

Publisher:

McGraw-Hill Education

Operations and Supply Chain Management (Mcgraw-hi…

Operations Management

ISBN:

9781259666100

Author:

F. Robert Jacobs, Richard B Chase

Publisher:

McGraw-Hill Education

Practical Management Science

Operations Management

ISBN:

9781337406659

Author:

WINSTON, Wayne L.

Publisher:

Cengage,

Operations Management

ISBN:

9781259667473

Author:

William J Stevenson

Publisher:

McGraw-Hill Education

Operations and Supply Chain Management (Mcgraw-hi…

Operations Management

ISBN:

9781259666100

Author:

F. Robert Jacobs, Richard B Chase

Publisher:

McGraw-Hill Education

Business in Action

Operations Management

ISBN:

9780135198100

Author:

BOVEE

Publisher:

PEARSON CO

Purchasing and Supply Chain Management

Operations Management

ISBN:

9781285869681

Author:

Robert M. Monczka, Robert B. Handfield, Larry C. Giunipero, James L. Patterson

Publisher:

Cengage Learning

Production and Operations Analysis, Seventh Editi…

Operations Management

ISBN:

9781478623069

Author:

Steven Nahmias, Tava Lennon Olsen

Publisher:

Waveland Press, Inc.

SEE MORE TEXTBOOKS