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Perform a hierarchical task analysis for withdrawing $150 cash from a bank's drive- through ATM.

Perform a hierarchical task analysis for withdrawing $150 cash from a bank's drive- through ATM.

Practical Management Science
Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter2: Introduction To Spreadsheet Modeling
Section: Chapter Questions
Problem 20P: Julie James is opening a lemonade stand. She believes the fixed cost per week of running the stand...
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### Task Analysis: Withdrawing Cash from a Drive-Through ATM **Objective:** Perform a hierarchical task analysis for withdrawing $150 cash from a bank’s drive-through ATM. **Steps:** 1. **Approach the ATM:** - Ensure your vehicle is positioned close enough to reach the ATM comfortably. 2. **Insert Debit Card:** - Insert your debit card into the card slot. Make sure the card is inserted correctly (check for arrows indicating the proper direction). 3. **Enter PIN:** - Use the keypad to enter your Personal Identification Number (PIN) securely. Shield the keypad with your hand to prevent others from seeing your PIN. 4. **Select Withdrawal Option:** - From the displayed menu, choose the "Withdrawal" option. 5. **Enter Withdrawal Amount:** - Type in the amount you wish to withdraw ($150) and confirm. 6. **Choose Account Type:** - Select the account from which to withdraw funds (e.g., Checking or Savings). 7. **Confirm Transaction:** - Review the transaction details and confirm. 8. **Collect Cash:** - Once the machine processes the transaction, collect the cash from the dispenser slot. 9. **Retrieve Debit Card:** - Wait for the debit card to eject, then remove it from the machine. 10. **Collect Receipt (Optional):** - Choose whether you want a receipt and collect it if selected. 11. **Exit ATM:** - Ensure you have all your items (cash, card, receipt) before carefully driving away from the machine. **Safety Tips:** - Be aware of your surroundings while using the ATM. - Lock your car doors while transacting. - Do not count cash at the ATM; do it discreetly once you are in a secure location. This structured approach ensures efficiency and security while performing a cash withdrawal from a drive-through ATM.
Transcribed Image Text:### Task Analysis: Withdrawing Cash from a Drive-Through ATM **Objective:** Perform a hierarchical task analysis for withdrawing $150 cash from a bank’s drive-through ATM. **Steps:** 1. **Approach the ATM:** - Ensure your vehicle is positioned close enough to reach the ATM comfortably. 2. **Insert Debit Card:** - Insert your debit card into the card slot. Make sure the card is inserted correctly (check for arrows indicating the proper direction). 3. **Enter PIN:** - Use the keypad to enter your Personal Identification Number (PIN) securely. Shield the keypad with your hand to prevent others from seeing your PIN. 4. **Select Withdrawal Option:** - From the displayed menu, choose the "Withdrawal" option. 5. **Enter Withdrawal Amount:** - Type in the amount you wish to withdraw ($150) and confirm. 6. **Choose Account Type:** - Select the account from which to withdraw funds (e.g., Checking or Savings). 7. **Confirm Transaction:** - Review the transaction details and confirm. 8. **Collect Cash:** - Once the machine processes the transaction, collect the cash from the dispenser slot. 9. **Retrieve Debit Card:** - Wait for the debit card to eject, then remove it from the machine. 10. **Collect Receipt (Optional):** - Choose whether you want a receipt and collect it if selected. 11. **Exit ATM:** - Ensure you have all your items (cash, card, receipt) before carefully driving away from the machine. **Safety Tips:** - Be aware of your surroundings while using the ATM. - Lock your car doors while transacting. - Do not count cash at the ATM; do it discreetly once you are in a secure location. This structured approach ensures efficiency and security while performing a cash withdrawal from a drive-through ATM.
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