|At the Pleasant Haven Hotel there are 36 rooms. The profit earned when a room is sold for a night is $53. If Pleasant Haven overbooks, by selling more reservaitions than they have rooms and they end up having a customer whose reservation cannot be fulfilled, the loss to Pleasant Haven is $30 for that customer. Regardless of the number of rooms booked, the probability of one no show is 60% and the probability of 2 no shows is 20%. There is zero probability of more than 2 no shows. For a night when requests are exceeding the 36 rooms, what is the optimal number of reservations to accept? Assume there is no penalty for a customer who does not show up, i.e., Pleasant Haven does not make $53 on a customer that is a no show. What is the expected net for booking each of the following: (Net means profit minus any overbooking loss.) 36 customers 37 customers 38 customers What is the best number of book?

Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter2: Introduction To Spreadsheet Modeling
Section: Chapter Questions
Problem 20P: Julie James is opening a lemonade stand. She believes the fixed cost per week of running the stand...
icon
Related questions
Question

Answer all questions

|At the Pleasant Haven Hotel there are 36 rooms. The profit earned when a room is sold for a night is $53.
If Pleasant Haven overbooks, by selling more reservaitions than they have rooms and they end up
having a customer whose reservation cannot be fulfilled, the loss to Pleasant Haven is $30 for that customer.
Regardless of the number of rooms booked, the probability of one no show is 60% and the probability
of 2 no shows is 20%. There is zero probability of more than 2 no shows.
For a night when requests are exceeding the 36 rooms, what is the optimal number of reservations to accept?
Assume there is no penalty for a customer who does not show up, i.e., Pleasant Haven does not make $53 on
a customer that is a no show.
What is the expected net for booking each of the following: (Net means profit minus any overbooking loss.)
36 customers
37 customers
38 customers
What is the best number of book?
Transcribed Image Text:|At the Pleasant Haven Hotel there are 36 rooms. The profit earned when a room is sold for a night is $53. If Pleasant Haven overbooks, by selling more reservaitions than they have rooms and they end up having a customer whose reservation cannot be fulfilled, the loss to Pleasant Haven is $30 for that customer. Regardless of the number of rooms booked, the probability of one no show is 60% and the probability of 2 no shows is 20%. There is zero probability of more than 2 no shows. For a night when requests are exceeding the 36 rooms, what is the optimal number of reservations to accept? Assume there is no penalty for a customer who does not show up, i.e., Pleasant Haven does not make $53 on a customer that is a no show. What is the expected net for booking each of the following: (Net means profit minus any overbooking loss.) 36 customers 37 customers 38 customers What is the best number of book?
Expert Solution
trending now

Trending now

This is a popular solution!

steps

Step by step

Solved in 4 steps with 4 images

Blurred answer
Knowledge Booster
Online marketing
Learn more about
Need a deep-dive on the concept behind this application? Look no further. Learn more about this topic, operations-management and related others by exploring similar questions and additional content below.
Recommended textbooks for you
Practical Management Science
Practical Management Science
Operations Management
ISBN:
9781337406659
Author:
WINSTON, Wayne L.
Publisher:
Cengage,
Operations Management
Operations Management
Operations Management
ISBN:
9781259667473
Author:
William J Stevenson
Publisher:
McGraw-Hill Education
Operations and Supply Chain Management (Mcgraw-hi…
Operations and Supply Chain Management (Mcgraw-hi…
Operations Management
ISBN:
9781259666100
Author:
F. Robert Jacobs, Richard B Chase
Publisher:
McGraw-Hill Education
Business in Action
Business in Action
Operations Management
ISBN:
9780135198100
Author:
BOVEE
Publisher:
PEARSON CO
Purchasing and Supply Chain Management
Purchasing and Supply Chain Management
Operations Management
ISBN:
9781285869681
Author:
Robert M. Monczka, Robert B. Handfield, Larry C. Giunipero, James L. Patterson
Publisher:
Cengage Learning
Production and Operations Analysis, Seventh Editi…
Production and Operations Analysis, Seventh Editi…
Operations Management
ISBN:
9781478623069
Author:
Steven Nahmias, Tava Lennon Olsen
Publisher:
Waveland Press, Inc.