Phlebotomy Essentials
6th Edition
ISBN:9781451194524
Author:Ruth McCall, Cathee M. Tankersley MT(ASCP)
Publisher:Ruth McCall, Cathee M. Tankersley MT(ASCP)
Chapter1: Phlebotomy: Past And Present And The Healthcare Setting
Section: Chapter Questions
Problem 1SRQ
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Need help with definition

Transcribed Image Text:### Leadership and Skills Evaluation
**23. Define the Following Leader Types:**
- **Autocratic Leadership:**
An autocratic leader typically makes decisions unilaterally, without much or any input from group members. Such leaders often adhere strictly to their vision of business or project management, expecting immediate and compliance with their directives.
- **Laisser Faire Leadership:**
A laissez-faire leader takes a hands-off approach, offering minimal supervision and leaving the decision-making to their team members. This leadership style can foster a sense of independence and creativity, but it may also result in a lack of direction or delegation.
**24. Evaluating a UAP’s Skills or Abilities:**
- To properly evaluate the skills or abilities of an Unlicensed Assistive Personnel (UAP), it is crucial to use a combination of direct and indirect methods:
1. **Direct observation:** Supervising and observing the UAP as they perform specific tasks.
2. **Skills checklists:** Compiling and using a competency checklist to ensure all required tasks and responsibilities are assessed.
3. **Feedback sessions:** Collecting and incorporating feedback from peers, patients, and other healthcare providers.
4. **Performance reviews:** Conducting periodic evaluations that include both qualitative and quantitative measures of performance.
**25. SMART Expected Outcomes:**
- Expected outcomes should adhere to the SMART criteria to ensure they are well-defined and attainable:
- **Specific:** Clearly define the goal.
- **Measurable:** Ensure that the goal can be quantified or identified through metrics.
- **Achievable:** Make sure the goal is realistic and attainable.
- **Relevant:** The goal should be relevant and aligned with broader objectives.
- **Time-bound:** Establish a timeframe for achieving the goal.
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