MTN Ghana wishes to obtain customers' views on their satisfaction with the service they have received. The company decides to survey callers who telephone its call-center, to obtain their views. Explain how you would use systematic sampling to select a sample of 100 callers over a six-day period from Monday to Saturday if you know that the approximate number of calls is 400 each day. Explain how to reduce bias during the sampling process by giving two specific examples
MTN Ghana wishes to obtain customers' views on their satisfaction with the service they have received. The company decides to survey callers who telephone its call-center, to obtain their views. Explain how you would use systematic sampling to select a sample of 100 callers over a six-day period from Monday to Saturday if you know that the approximate number of calls is 400 each day. Explain how to reduce bias during the sampling process by giving two specific examples
A First Course in Probability (10th Edition)
10th Edition
ISBN:9780134753119
Author:Sheldon Ross
Publisher:Sheldon Ross
Chapter1: Combinatorial Analysis
Section: Chapter Questions
Problem 1.1P: a. How many different 7-place license plates are possible if the first 2 places are for letters and...
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MTN Ghana wishes to obtain customers' views on their satisfaction with the service they have received. The company decides to survey callers who telephone its call-center, to obtain their views. Explain how you would use systematic sampling to select a sample of 100 callers over a six-day period from Monday to Saturday if you know that the approximate number of calls is 400 each day. Explain how to reduce bias during the sampling process by giving two specific examples
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