Mr Nzimande wants to ensure that he is well aware of legislation in South Africa. He has also recently expanded his business with 4 other stores in Durban. Mr Nzimande wants to provide training and awareness for his staff. He approaches you to speak about the Consumer Protection Act to his employees. You are required to research the Consumer Protection Act. You must ensure that the following points are elaborated on: - The purpose of the Consumer Protection Act - Where does the Act apply. Outline any exceptions - What protection does the Act offer to consumers. You can refer to sections within the legislation - What a customer can do should a supplier not adhere to the act - You MUST provide practical examples for each point above
Mr Nzimande wants to ensure that he is well aware of legislation in South Africa. He has also recently
expanded his business with 4 other stores in Durban. Mr Nzimande wants to provide training and
awareness for his staff. He approaches you to speak about the Consumer Protection Act to his
employees.
You are required to research the Consumer Protection Act. You must ensure that the following points
are elaborated on:
- The purpose of the Consumer Protection Act
- Where does the Act apply. Outline any exceptions
- What protection does the Act offer to consumers. You can refer to sections within the legislation
- What a customer can do should a supplier not adhere to the act
- You MUST provide practical examples for each point above
- You MUST include credible sources of information. Kindly ensure that you reference them
accordingly
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