minutes to serve a customer. Interarrival and service times are exponentially distributed. The bank currently has four tellers working. The bank manager wants to compare the following two systems with regard to the average number of customers present in the bank and the probability that a customer will spend more than eight minutes in line. System 1: Each teller has his or her own line (and no moving

MATLAB: An Introduction with Applications
6th Edition
ISBN:9781119256830
Author:Amos Gilat
Publisher:Amos Gilat
Chapter1: Starting With Matlab
Section: Chapter Questions
Problem 1P
icon
Related questions
icon
Concept explainers
Topic Video
Question

On average, 100 customers arrive per hour at Gotham City Bank. It takes a teller an average of two minutes to serve a customer. Interarrival and service times are exponentially distributed. The bank currently has four tellers working. The bank manager wants to compare the following two systems with regard to the average number of customers present in the bank and the probability that a customer will spend more than eight minutes in line.

  • System 1: Each teller has his or her own line (and no moving between lines is permitted). Arriving customers are equally likely to choose any teller.
  • System 2: All customers wait in a single line for the first available teller.

Help the bank manager reach a decision by filling the following table. If needed, round your answers to one decimal digit.

Average number of customers Prob (wait > 8')

System 1    ________________________________________ %

System 2    _________________________________________%

 

Expert Solution
steps

Step by step

Solved in 2 steps with 2 images

Blurred answer
Knowledge Booster
Sample space, Events, and Basic Rules of Probability
Learn more about
Need a deep-dive on the concept behind this application? Look no further. Learn more about this topic, statistics and related others by exploring similar questions and additional content below.
Similar questions
  • SEE MORE QUESTIONS
Recommended textbooks for you
MATLAB: An Introduction with Applications
MATLAB: An Introduction with Applications
Statistics
ISBN:
9781119256830
Author:
Amos Gilat
Publisher:
John Wiley & Sons Inc
Probability and Statistics for Engineering and th…
Probability and Statistics for Engineering and th…
Statistics
ISBN:
9781305251809
Author:
Jay L. Devore
Publisher:
Cengage Learning
Statistics for The Behavioral Sciences (MindTap C…
Statistics for The Behavioral Sciences (MindTap C…
Statistics
ISBN:
9781305504912
Author:
Frederick J Gravetter, Larry B. Wallnau
Publisher:
Cengage Learning
Elementary Statistics: Picturing the World (7th E…
Elementary Statistics: Picturing the World (7th E…
Statistics
ISBN:
9780134683416
Author:
Ron Larson, Betsy Farber
Publisher:
PEARSON
The Basic Practice of Statistics
The Basic Practice of Statistics
Statistics
ISBN:
9781319042578
Author:
David S. Moore, William I. Notz, Michael A. Fligner
Publisher:
W. H. Freeman
Introduction to the Practice of Statistics
Introduction to the Practice of Statistics
Statistics
ISBN:
9781319013387
Author:
David S. Moore, George P. McCabe, Bruce A. Craig
Publisher:
W. H. Freeman