Like Rakefet, Chip embarked on the change process with no illusions about the challenges of leading change and the work involved in engaging people in those efforts. In the following videos, Chip and his team walk us through the methodical work they did to engage people who were often hesitant and skeptical so they could mobilize the company to change. What might the impact on the organization be by not allowing excuses, not accepting even extenuating circumstances, and instead focusing on whether sales and profit were growing?

Like Rakefet, Chip embarked on the change process with no illusions about the challenges of leading change and the work involved in engaging people in those efforts. In the following videos, Chip and his team walk us through the methodical work they did to engage people who were often hesitant and skeptical so they could mobilize the company to change. What might the impact on the organization be by not allowing excuses, not accepting even extenuating circumstances, and instead focusing on whether sales and profit were growing?

Management, Loose-Leaf Version

13th Edition

ISBN:9781305969308

Author:Richard L. Daft

Publisher:Richard L. Daft

Chapter11: Managing Change And Innovation

Section: Chapter Questions

Problem 10EE

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What might the impact on the organization be by not allowing excuses, not accepting even extenuating circumstances, and instead focusing on whether sales and profit were growing?

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