Knowledge management system (KMS) is the cognisant process of structuring, defining, sharing, and retaining the experience and knowledge base of team members within an enterprise. DISCUSS IN DETAIL on AT LEAST FIVE (5) benefits of a consumer-centric (KMS) design method.

Principles Of Marketing
17th Edition
ISBN:9780134492513
Author:Kotler, Philip, Armstrong, Gary (gary M.)
Publisher:Kotler, Philip, Armstrong, Gary (gary M.)
Chapter1: Marketing: Creating Customer Value And Engagement
Section: Chapter Questions
Problem 1.1DQ
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Knowledge management system (KMS) is the cognisant process of structuring, defining, sharing, and retaining the
experience and knowledge base of team members within an enterprise.

DISCUSS IN DETAIL on AT LEAST FIVE (5) benefits of a consumer-centric (KMS) design method. 

 

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