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Kloppenborg et al. (2018:392) defines project quality as characteristics of a product or service that bear on its ability to satisfy stated or implied needs. Judging from the case study, the quality of the Harmon Hotel project has a lot to be desired.  Using the core value of Total Quality Management (TQM), critically discuss how the Harmon Hotel project manager could have better managed the quality of the project. Ensure that each value is discussed in detail

Kloppenborg et al. (2018:392) defines project quality as characteristics of a product or service that bear on its ability to satisfy stated or implied needs. Judging from the case study, the quality of the Harmon Hotel project has a lot to be desired.  Using the core value of Total Quality Management (TQM), critically discuss how the Harmon Hotel project manager could have better managed the quality of the project. Ensure that each value is discussed in detail

Practical Management Science
Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter2: Introduction To Spreadsheet Modeling
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Kloppenborg et al. (2018:392) defines project quality as characteristics of a product or service that bear on its ability to
satisfy stated or implied needs. Judging from the case study, the quality of the Harmon Hotel project has a lot to be desired.
 Using the core value of Total Quality Management (TQM), critically discuss how the Harmon Hotel project manager could
have better managed the quality of the project. Ensure that each value is discussed in detail

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