Kitengela Cement factory situated on the outskirts of Isinya has contracted you to oversee the procurement and configuration of the ERP to be used in the next 10 years within the sales, accounts, production, human resource and logistics departments. Provide information with regard to the following areas in the project Information Systems strategy                                                                         Information Technology Infrastructure  Procurement and tendering Process  ICT support department staff and functions  Service Level Agreement (SLA) with various service providers

Principles Of Marketing
17th Edition
ISBN:9780134492513
Author:Kotler, Philip, Armstrong, Gary (gary M.)
Publisher:Kotler, Philip, Armstrong, Gary (gary M.)
Chapter1: Marketing: Creating Customer Value And Engagement
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Kitengela Cement factory situated on the outskirts of Isinya has contracted you to oversee the procurement and configuration of the ERP to be used in the next 10 years within the sales, accounts, production, human resource and logistics departments. Provide information with regard to the following areas in the project

  1. Information Systems strategy                                                                        
  2. Information Technology Infrastructure 
  3. Procurement and tendering Process 
  4. ICT support department staff and functions 

Service Level Agreement (SLA) with various service providers

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