Karen Archer is the hiring manager for a coal mining company in Kentucky. Karen finds her job especially fulfilling because she knows how important employment in the mines is for the local community where few other job prospects exist. Recently, Karen learned that top management has been hiding some disturbing information on the levels of toxins in the air in the deeper parts of the mine. Although only a couple of people are exposed to the risk, which seems slight, Karen is very upset because she views the people she hires as family. Using the knowledge that you have about Karen, explain the cognitive dissonance that she is experiencing and two ways that Karen could alter her behavior or attitude to reduce the dissonance?
Karen Archer is the hiring manager for a coal mining company in Kentucky. Karen finds her job especially fulfilling because she knows how important employment in the mines is for the local community where few other job prospects exist. Recently, Karen learned that top management has been hiding some disturbing information on the levels of toxins in the air in the deeper parts of the mine. Although only a couple of people are exposed to the risk, which seems slight, Karen is very upset because she views the people she hires as family.
Using the knowledge that you have about Karen, explain the cognitive dissonance that she is experiencing and two ways that Karen could alter her behavior or attitude to reduce the dissonance?
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