Isakson Corporation had the following activities, traceable costs, and physical flow of driver units: Activities Customer support (hours) Order processing (orders) Traceable Costs Physical Flow of Driver $500,000 $320,000 Payment verification (accounts) $180,000 Documentation (hours) The above activities are used Department Customer $60,000 12,500 hours 5,000,000 50,000 accounts 5,000 documents by Departments X and Y as follows: Order Payment Documentation Support Processing Verification (hours) (hours) (orders) (accounts) X 3,000 hours 500,000 12,000 accounts 1,200 orders documents Y 700,000 orders 5,000 hours documents How much of the customer support cost will be assigned to Department X? 15,000 accounts 1,800
Isakson Corporation had the following activities, traceable costs, and physical flow of driver units: Activities Customer support (hours) Order processing (orders) Traceable Costs Physical Flow of Driver $500,000 $320,000 Payment verification (accounts) $180,000 Documentation (hours) The above activities are used Department Customer $60,000 12,500 hours 5,000,000 50,000 accounts 5,000 documents by Departments X and Y as follows: Order Payment Documentation Support Processing Verification (hours) (hours) (orders) (accounts) X 3,000 hours 500,000 12,000 accounts 1,200 orders documents Y 700,000 orders 5,000 hours documents How much of the customer support cost will be assigned to Department X? 15,000 accounts 1,800
Cornerstones of Cost Management (Cornerstones Series)
4th Edition
ISBN:9781305970663
Author:Don R. Hansen, Maryanne M. Mowen
Publisher:Don R. Hansen, Maryanne M. Mowen
Chapter12: Activity-based Management
Section: Chapter Questions
Problem 8E: Thayne Company has 30 clerks that work in its Accounts Payable Department. A study revealed the...
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Question
How much of the customers support will be assigned ?

Transcribed Image Text:Isakson Corporation had the following activities, traceable costs, and physical flow of
driver units:
Activities
Customer support (hours)
Order processing (orders)
Traceable Costs Physical Flow of Driver
$500,000
$320,000
Payment verification (accounts) $180,000
Documentation (hours)
The above activities are used
Department Customer
$60,000
12,500 hours
5,000,000
50,000 accounts
5,000 documents
by Departments X and Y as follows:
Order
Payment
Documentation
Support
Processing
Verification
(hours)
(hours)
(orders)
(accounts)
X
3,000 hours
500,000
12,000 accounts 1,200
orders
documents
Y
700,000
orders
5,000 hours
documents
How much of the customer support cost will be assigned to Department X?
15,000 accounts 1,800
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