Principles Of Marketing
17th Edition
ISBN:9780134492513
Author:Kotler, Philip, Armstrong, Gary (gary M.)
Publisher:Kotler, Philip, Armstrong, Gary (gary M.)
Chapter1: Marketing: Creating Customer Value And Engagement
Section: Chapter Questions
Problem 1.1DQ
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Is Coca-Cola Life a good strategic addition to Coca-Cola’s product range?

Transcribed Image Text:**Case: Coca-Cola Life**
Founded in Atlanta, Georgia, in 1886 and still headquartered there, the Coca-Cola Company is a globally recognized brand. Coca-Cola products are available in almost every country worldwide, except Cuba and North Korea. The company offers over 500 brands of sparkling and non-sparkling beverages, with around 1.9 billion servings consumed daily. Among these, four brands rank among the world's top five soft drinks: Coca-Cola, Diet Coke, Fanta, and Sprite. Other popular brands include Minute Maid, Honest Tea, Dasani, Powerade, and many others.
Coca-Cola has introduced numerous brands, some with limited availability. For example, Sokenbicha is a Japanese tea product sold in select U.S. markets, and Maaza is a calcium-enriched mango drink available in India, Bangladesh, the Netherlands, and the Maldives. Some Coca-Cola products have had short lifespans, such as Coke Blak (a coffee-flavored cola), Coke Vanilla, and Coca-Cola with Lemon or Lime. These were often launched to influence consumer preferences or compete with rival products. However, Coke, Diet Coke (also known as Coke Light in some regions), and Coke Zero Sugar remain the "big three," recognized as global strategic brands.
International Coca-Cola websites showcase the prominence of these brands, displaying them prominently. In 2013, Coca-Cola attempted to introduce a fourth global brand, Coke Life. Developed in Argentina and Chile, this drink uses stevia as a natural sweetener, reducing sugar content and eliminating artificial sweeteners. Initially launched in Argentina, it was gradually marketed worldwide.
Despite the brand's enduring profitability, Coca-Cola has experienced a decline in soft drink sales. The company has diversified its offerings with non-sparkling beverages like bottled water, tea, fruit juice, and smaller drink sizes. These efforts align with growing consumer health trends, such as low-calorie options. As early as 1982, Coca-Cola launched Diet Coke using artificial sweeteners like aspartame, transitioning to NutraSweet. (In specific regions, alternative sweeteners such as aspartame/and/or others are used.)

Transcribed Image Text:In 2005, Coke Zero was introduced. This product also contains artificial sweeteners and is claimed to be closer in taste to Coke (Diet Coke has a somewhat different flavor). By 2017, Coke Zero was reformulated and renamed Coca-Cola Zero Sugar. While the actual mix of sweeteners varies from one market to another, Coca-Cola Zero Sugar, like Diet Coke, is sweetened only with artificial sweeteners.
This brings us to the Coca-Cola Life launch. With three cola products on the market, Coca-Cola felt there was room for a product that delivered full taste and few calories, while still being all-natural with no artificial sweeteners. In Argentina and other South American countries, stevia (an all-natural sugar substitute derived from plants) was already popular, and Coca-Cola rolled out the new Coca-Cola Life product. This does contain some sugar as well as stevia, but it contains only about 60 percent of the calories of Coca-Cola (about 27 calories per 100 mL).
The product was first sold in Argentina in June 2013 and then Chile in November 2013, positioned as a drink for healthy lifestyles. The original Argentinian ad, showing a young couple raising a child, was an award-winning commercial and can be seen at: www.youtube.com/watch?v=xPb1t3jU3sI. Coca-Cola Life packaging was mostly green (later labels added a touch of red, the Coca-Cola company color). (Green is used very prominently in the advertisement as well.)
Coca-Cola chose to roll out Coca-Cola Life slowly into the global market. In 2014, it entered Sweden and the U.K., as well as the United States (but in relatively limited distribution). By 2015, it was in France, Australia, and several other markets. By 2018, it was in about 40 markets worldwide.
Coca-Cola Life has had mixed success in its first five years of existence. It was dropped in Australia after about two years, due to low sales, and replaced with a similar product, Coca-Cola with Stevia, which contains more stevia and less sugar than Coke Life. Similarly, in the U.K., after the 2014 launch resulted in low sales, the product was reformulated and the new version contained even less sugar. Nevertheless, due to continued slow sales coupled with an uptick in Coca-Cola Zero Sugar sales in the U.K., Coke Life was gone entirely by August
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