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Instruction: Identify the performance method described in each item

Instruction: Identify the performance method described in each item

Understanding Business
Understanding Business
12th Edition
ISBN:9781259929434
Author:William Nickels
Publisher:William Nickels
Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment
Section: Chapter Questions
Problem 1CE
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Instruction: Identify the performance method described in each item

_4. John's evaluation form for one of his subordinates is shown below: Outstanding 5 Used positive phrases to explain product Offered additional pertinent information when asked questions by customer Referred customer to another product when requested item was not available Satisfactory 3 - Discourages customer from waiting for an out- of-stock item Argued with customer about suitability of requested product Unsatisfactory 1 _5. Part of Jordan Brown's (Project Manager) evaluation report from Guzman Holdings, Inc is shown below: Project Manager Met Did not meet GHI project completed on time GHI project completed on budget 360 review team scores of 3 or higher
Transcribed Image Text:_4. John's evaluation form for one of his subordinates is shown below: Outstanding 5 Used positive phrases to explain product Offered additional pertinent information when asked questions by customer Referred customer to another product when requested item was not available Satisfactory 3 - Discourages customer from waiting for an out- of-stock item Argued with customer about suitability of requested product Unsatisfactory 1 _5. Part of Jordan Brown's (Project Manager) evaluation report from Guzman Holdings, Inc is shown below: Project Manager Met Did not meet GHI project completed on time GHI project completed on budget 360 review team scores of 3 or higher
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