in the following table, compute the weighted average score for each of the three providers (enter your responses rounded to one decimal place). Moscow Weight Manila 3 (A) Delhi (8) (C) 7 5 4 7 Criterion Flexbility Trustworthiness Price Delivery Total weighted score: 0.50 0.10 0.20 0:20 9 5 3 5 9 7 5 3

Practical Management Science
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ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter2: Introduction To Spreadsheet Modeling
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Walker Accounting Software is marketed to small accounting firms throughout the U.S. and Canada. Uwhe? Gadge
Walker has decided to outsource the company's help desk and is considering three providers: Manila Call Center (Philippines), Delhi Services (India), and Moscow Bell (Russia). The following table
summarizes the data Walker has assembled. Which outsourcing firm has the best rating? (Higher weights imply higher importance and higher ratings imply more desirable providers.)
In the following table, compute the weighted average score for each of the three providers (enter your responses rounded to one decimal place).
O
Criterion
Flexibility
Trustworthiness
Price
Delivery
Total weighted score:
Weight Manila
M
(A)
0.50
9
0.10
0.20
0.20
5
3
5
Delhi
(B)
7
5
4
7
Moscow
(C)
9
7
5
3
Transcribed Image Text:Walker Accounting Software is marketed to small accounting firms throughout the U.S. and Canada. Uwhe? Gadge Walker has decided to outsource the company's help desk and is considering three providers: Manila Call Center (Philippines), Delhi Services (India), and Moscow Bell (Russia). The following table summarizes the data Walker has assembled. Which outsourcing firm has the best rating? (Higher weights imply higher importance and higher ratings imply more desirable providers.) In the following table, compute the weighted average score for each of the three providers (enter your responses rounded to one decimal place). O Criterion Flexibility Trustworthiness Price Delivery Total weighted score: Weight Manila M (A) 0.50 9 0.10 0.20 0.20 5 3 5 Delhi (B) 7 5 4 7 Moscow (C) 9 7 5 3
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