In the e-commerce era, how have packaging strategies evolved to meet the demands of online retail, including considerations like dimensional weight pricing and customer experience?

Q: What are the psychological factors behind e-commerce? Consider the point of view of the consumer as…

A: All business activities and transactions when done online as compared to physical modes tend to…

Q: What are some major differences in supply chain management between traditional retailers and…

A: Supply chain management is a part of every business that involves the flow of goods and services…

Q: As a student, tell me about your most memorable sale transaction/s experience. Answer thoroughly.

A: Please note that the nature of this solution maybe subjective and hence to generalize the…

Fundamentals of CRM

Customer Relationship Management, also called CRM, is a set of technology and techniques for managing a company's customer and potential customer relationships and interactions. It is a customer relationship management system that allows businesses to manage and analyze data and customer interactions across the customer lifecycle. The goal of CRM is to "Improve Business Relationships". CRM helps businesses stay connected, streamline procedures, and increase profitability. CRM systems collect client data from various channels (or contact points) between the customer and the company. It makes use of a company's website, social media pages, telephones, marketing emails, live chat, live video, and so on.