In an effort to reduce billing time an lawn-care firm replaces their old billing system with a new one that has promised to reduce billing time by at least 5 days (compared to the system the lawn-care firm is currently using). In a sample of 135 customers under the previous system, the average payment time was 26 days with a standard deviation of 12 days. In a sample of 85 customers under the new system, the average payment time is 18 days with a standard deviation of 10 days. Since the new system is much more expensive to operate, the lawn-care firm will only continue with the new system if they can be very sure that it reduced billing time by at least 5 days. At the 1% level of significance, does it appear that the new billing system has lowered the billing time by at least 5 days?

MATLAB: An Introduction with Applications
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ISBN:9781119256830
Author:Amos Gilat
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In an effort to reduce billing time an lawn-care firm replaces their old billing system with a new one
that has promised to reduce billing time by at least 5 days (compared to the system the lawn-care firm
is currently using). In a sample of 135 customers under the previous system, the average payment time
was 26 days with a standard deviation of 12 days. In a sample of 85 customers under the new system,
the average payment time is 18 days with a standard deviation of 10 days. Since the new system is
much more expensive to operate, the lawn-care firm will only continue with the new system if they can
be very sure that it reduced billing time by at least 5 days. At the 1% level of significance, does it
appear that the new billing system has lowered the billing time by at least 5 days?

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