In a recent year, the Federal Communications Commission reported that the mean wait for repairs for AT&T customers was 25.3 hours. In an effort to improve this service, suppose that a new repair service process was developed. The new process, used for a sample of 100 repairs, resulted in a sample mean of 22.3 hours and a sample standard deviation of 8.3 hours. *If needed … you can use < or > or = or you can type those out as greater than, less than, or equal to   a. Write the null and alternate hypotheses for a statistical test to determine if there is evidence that the average wait time of repairs for AT&T customers is less than 25.3 hours.   b. Find the critical value of the t-statistic with a 1% level of significance.   c. Find the t-test statistic from the sample data.   d. Find the p-value.   e. State the conclusion reached by the Federal Communications Commissions and AT&T.

MATLAB: An Introduction with Applications
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Author:Amos Gilat
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Chapter1: Starting With Matlab
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In a recent year, the Federal Communications Commission reported that the mean wait for repairs for AT&T customers was 25.3 hours. In an effort to improve this service, suppose that a new repair service process was developed. The new process, used for a sample of 100 repairs, resulted in a sample mean of 22.3 hours and a sample standard deviation of 8.3 hours.

*If needed … you can use < or > or = or you can type those out as greater than, less than, or equal to

 

a. Write the null and alternate hypotheses for a statistical test to determine if there is evidence that the average wait time of repairs for AT&T customers is less than 25.3 hours.

 

b. Find the critical value of the t-statistic with a 1% level of significance.

 

c. Find the t-test statistic from the sample data.

 

d. Find the p-value.

 

e. State the conclusion reached by the Federal Communications Commissions and AT&T.

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