If you own a large landscaping business in your area, you may have hundreds of customers. Determine what information you want your CRM system to gather about your customers. Do you think this information can be utilised in any manner to enhance customer service or generate revenue?

If you own a large landscaping business in your area, you may have hundreds of customers. Determine what information you want your CRM system to gather about your customers. Do you think this information can be utilised in any manner to enhance customer service or generate revenue?

Principles of Information Systems (MindTap Course List)

13th Edition

ISBN:9781305971776

Author:Ralph Stair, George Reynolds

Publisher:Ralph Stair, George Reynolds

Chapter7: Electronic And Mobile Commerce

Section: Chapter Questions

Problem 14SAT

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