If an organisation has a policy of using an IT project methodology that has well-defined processes and standards to guide the conduct of the project, which one of the following methodologies would be most appropriate? a. Agile b. Waterfall c. Scrum d. Kanban
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- The Chief Information Officer (CIO) and the Managing Director (MD) of Illustrious Limited recently hadthe following conversation regarding the development of a new information system for the company:CIO: The way to go about the analysis is to first examine the old system, such as reviewing keydocuments and observing the workers performing their tasks. Then we can determine which aspectsare working well and which should be preserved.MD: We have been through these types of projects before, and what always ends up happening is thatwe do not get the new system we are promised. Instead we get a modified version of the old system.CIO: I can assure you that will not happen this time. My team just want a thorough understanding ofwhat is working well and what is not.MD: I would feel much more comfortable if we first started with a list of our requirements. We shouldspend more time in determining what exactly we want the system to do upfront. Then your team cancome in and determine what portions…The Chief Information Officer (CIO) and the Managing Director (MD) of Illustrious Limited recently had the following conversation regarding the development of a new information system for the company: CIO: The way to go about the analysis is to first examine the old system, such as reviewing key documents and observing the workers performing their tasks. Then we can determine which aspects are working well and which should be preserved. MD: We have been through these types of projects before, and what always ends up happening is that we do not get the new system we are promised. Instead we get a modified version of the old system. CIO: I can assure you that will not happen this time. My team just want a thorough understanding of what is working well and what is not. MD: I would feel much more comfortable if we first started with a list of our requirements. We should spend more time in determining what exactly we want the system to do upfront. Then your team can come in and determine…The Chief Information Officer (CIO) and the Managing Director (MD) of Illustrious Limited recently had the following conversation regarding the development of a new information system for the company:CIO: The way to go about the analysis is to first examine the old system, such as reviewing key documents and observing the workers performing their tasks. Then we can determine which aspects are working well and which should be preserved.MD: We have been through these types of projects before, and what always ends up happening is that we do not get the new system we are promised. Instead we get a modified version of the old system.CIO: I can assure you that will not happen this time. My team just want a thorough understanding of what is working well and what is not.MD: I would feel much more comfortable if we first started with a list of our requirements. We should spend more time in determining what exactly we want the system to do upfront. Then your team can come in and determine what…
- When will CRM work in an organisation a. When the Finance team is involved only b. when only the Sales and Marketing teams are involved c. When the MD, Leadership teams and all departments are involved d. When the CRM teams are trainedNorth Hills College is implementing a new registration system that will allow students to register both online and in person. As the IT manager, you decide to hold a JAD session to assist define the system's needs. The administrative personnel of North Hills is pretty conventional, including a registrar, a student support and services team, a business office, an IT division, and a variety of academic departments. You begin working on a strategy to carry out the JAD session using this information. What kind of people would you invite to the meeting, and why? What would your session's agenda be, and what would happen at each step of the session?To integrate useful information in the planning of the OD project, a consultant measures the level of efficiency and effectiveness of the business units of your company, as well as the exchange between them regarding the organizational objectives, in terms of allocation, use of the internal and external customer resources and satisfaction. The type of diagnosis performed is called: Select one: a.Addressing. b.Financial. c.Functional. d.External.
- Activities use resources such as labor , capital ,equipment ,materials, supplies and utilities. Those resources have a cost. By knowing what these activities cost, we can: a) Reduce the time it takes to complete the activity by eliminating costly tasks. b) understand what causes or drives the activity to begin. c) improve quality by eliminating the most costly steps in the activity. d) Redesign them so they cost less or eliminate them completely if they are not essential to an organization strategy.Evaluate the ways in which time and quality can affect the cost of a projectProjects may be audited at any point in the life cycle. Even after projects are closed, it is common for an audit to be performed to ensure that all closure activities were completed. Unfortunately, audits are often viewed negatively as a process designed to catch the team doing something wrong. Describe the purpose of an audit. How can the audit experience be viewed as positive?
- Which of the following helps you identify the root cause of 80% of the defectsin your project using the 80/20 rule?A. Scatter chartB. Pareto ChartC. Control chartD. Cause-and-effect diagram As you complete each deliverable for your project, you check that it iscorrect along with your stakeholders and sponsors. Which process are youperforming?A. Scope DefinitionB. Scope verificationC. Activity DefinitionD. Scope ControlAt the close of your project, you measure the customer satisfaction and findthat some customer needs were not fully met. Your supervisor asks you whatsteps you took on your project to improve customer satisfaction. Whichsubsidiary plan would you consult to determine this information?A. Communications management planB. Staffing management planC. Quality Management planD. Risk management plan Customer satisfaction should be measured at the end of the project tomaintain long-term relationships. Which of the following is NOT always anaspect of customer satisfaction?A. The product meets its stated and unstated requirementsB. The product is high qualityC. The customer’s needs are metD. The project is profitable1. Which of the following is a design component relevant for group level systems? a. goal clarity b. group norms c. task structure d. all of the above e. b and c