How well do Airline companies serve their customers?. A study showed the following customer ratings: 3% excellent, 28% good, 45% fair, and 24% poor ( Business week, September 11, 2019). IN a follow up study of service by telephone companies, assume that a sample of 400 adults found the following customer ratings: 24 excellent, 124 good, 172 fair, and 80 poor. Is the distribution of the customer ratings for telephone companies different from the distribution of customer ratings for the Airline companies?. Set up the hypotheses to be tested and test with α=.01. what is your conclusion?.
How well do Airline companies serve their customers?. A study showed the following customer ratings: 3% excellent, 28% good, 45% fair, and 24% poor ( Business week, September 11, 2019). IN a follow up study of service by telephone companies, assume that a sample of 400 adults found the following customer ratings: 24 excellent, 124 good, 172 fair, and 80 poor. Is the distribution of the customer ratings for telephone companies different from the distribution of customer ratings for the Airline companies?. Set up the hypotheses to be tested and test with α=.01. what is your conclusion?.
MATLAB: An Introduction with Applications
6th Edition
ISBN:9781119256830
Author:Amos Gilat
Publisher:Amos Gilat
Chapter1: Starting With Matlab
Section: Chapter Questions
Problem 1P
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How well do Airline companies serve their customers?. A study showed the following customer ratings: 3% excellent, 28% good, 45% fair, and 24% poor ( Business week, September 11, 2019). IN a follow up study of service by telephone companies, assume that a sample of 400 adults found the following customer ratings: 24 excellent, 124 good, 172 fair, and 80 poor. Is the distribution of the customer ratings for telephone companies different from the distribution of customer ratings for the Airline companies?. Set up the hypotheses to be tested and test with α=.01. what is your conclusion?.
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