How can knowledge management be used in an online business? Expert systems or AI? Do they fit in a business plan? Detail which and how.
How can knowledge management be used in an online business? Expert systems or AI? Do they fit in a business plan? Detail which and how.
Database System Concepts
7th Edition
ISBN:9780078022159
Author:Abraham Silberschatz Professor, Henry F. Korth, S. Sudarshan
Publisher:Abraham Silberschatz Professor, Henry F. Korth, S. Sudarshan
Chapter1: Introduction
Section: Chapter Questions
Problem 1PE
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How can knowledge management be used in an online business? Expert systems or
Expert Solution

Step 1: Introduction:
In the digital age, knowledge management plays a crucial role in the success of online businesses. Effective knowledge management not only enhances productivity but also helps in making informed decisions and delivering better customer experiences. This article explores the integration of expert systems and AI into knowledge management for online businesses and discusses their suitability in a business plan.
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