How a hotel can improve its service quality on Gap 1 (The listening group) with practical, cost and quality efficient solutions?
How a hotel can improve its service quality on Gap 1 (The listening group) with practical, cost and quality efficient solutions?
Chapter13: Services Marketing
Section13.2: American Express Delivers Service With Calls, Tweets, And Apps
Problem 2C
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How a hotel can improve its service quality on Gap 1 (The listening group) with practical, cost and quality efficient solutions?
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