Hotel Saymoon is a very renowned hotel in Cox’s Bazar. Their services are so good that they have a growing number of tourists coming to their hotel every year. To make their services easier they want your help to develop a CRM system. In this CRM system, Customers can check in to the hotel. The customer has ID, name, cellphone, address, and room number. Customers can also check out, pay bills, and order food items. Receptionist book room for customer after checking room availability. The receptionist has an ID, name cellphone, and address. Every room has room no. and location. At the time of ordering food, the customer chooses food items from the menu and places a food order. Every food order has an ID, name, and price. Chef accepts orders from customers and he has ID, name, and location. When the food is ready, it is sent to the customer via House Keeping Staff who has ID, name, and location. House Keeping staff also cleans the room. At the time of checking out, the receptionist generates bills for customers. Every bill has bill no., customer name, and amount. Customers can make complaints or give feedback about the hotel services to the Manager. The manager has a name, ID, cellphone, and location. The manager manages hotel staff and purchases inventory. Every inventory item has a type, status, and quantity. 2. Draw the use case diagram for scenario 02.  3. Describe the use cases "Order Food Items", and "Generates Bills".

Database System Concepts
7th Edition
ISBN:9780078022159
Author:Abraham Silberschatz Professor, Henry F. Korth, S. Sudarshan
Publisher:Abraham Silberschatz Professor, Henry F. Korth, S. Sudarshan
Chapter1: Introduction
Section: Chapter Questions
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Hotel Saymoon is a very renowned hotel in Cox’s Bazar. Their services are so good that they have a growing number of tourists coming to their hotel every year. To make their services easier they want your help to develop a CRM system. In this CRM system, Customers can check in to the hotel. The customer has ID, name, cellphone, address, and room number. Customers can also check out, pay bills, and order food items. Receptionist book room for customer after checking room availability. The receptionist has an ID, name cellphone, and address. Every room has room no. and location. At the time of ordering food, the customer chooses food items from the menu and places a food order. Every food order has an ID, name, and price. Chef accepts orders from customers and he has ID, name, and location. When the food is ready, it is sent to the customer via House Keeping Staff who has ID, name, and location. House Keeping staff also cleans the room. At the time of checking out, the receptionist generates bills for customers. Every bill has bill no., customer name, and amount. Customers can make complaints or give feedback about the hotel services to the Manager. The manager has a name, ID, cellphone, and location. The manager manages hotel staff and purchases inventory. Every inventory item has a type, status, and quantity.

2. Draw the use case diagram for scenario 02. 

3. Describe the use cases "Order Food Items", and "Generates Bills".

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