Honeywell reported that it increased team productivity by 20 percent and reduced requirements errors by 10 percent. What functionalities of ALM may have enabled Honeywell to accomplish this? Can you please answer this question from the following case study: Honeywell Technology Solutions Lab (HTSL), through its IT Services and Solutions business unit, develops software solutions for other parts of Honeywell Inc. HTSL is based in Bengaluru (Bangalore), India, with centres in Beijing (China), Brno (Czech Republic), Hyderabad (India), Madurai (India), and Shanghai (China).   In 2010, the company identified a problem: At HTSL, various groups such as requirement writers and development, quality assurance (QA), and project management teams worked independently in separate “silos.” It was difficult to track project requirements and the status of their implementation. HTSL needed a system to manage the requirements and their relationships to each other.   Beyond managing the requirements, HTSL needed an application that could coordinate test cases, design elements, and defects. Requirement writers would create the requirements for software, and HTSL customers (other Honeywell divisions) would review and approve these requirements. Once approved, the development team would implement them, and the QA team would generate test cases based on them. Any defects found in executing the test cases would also be tracked.   HTSL had a great deal of experience in developing software for aerospace, automation and control, specialty materials, and transportation systems. However, they had no experience in developing software to manage the development process itself. The company recognized this deficit and turned to specialists.   Kovair, of Santa Clara, California, is such a specialist. Its Application Lifecycle Management (ALM) package is for “implementing a software development life cycle (SDLC) process, collaborating on the entire development cycle and tracing implementations back to original specs. [It] ensures that all developers are working from the same playbook … and that there are no costly last-minute surprises.”   One ALM module is Requirements Management. Using it, HTSL can gather requirements, rank them, manage their changes, and coordinate them with system test cases. The Requirements Management module can also produce a variety of reports, including formatted requirements specifications and reports showing the distribution of requirements by type, criticality, source, or any other descriptor.   Honeywell already had a formal development process called “Review, Approval, Baseline, Technical Design, Test Design, Implementation and Testing.” Kovair’s ALM solution was customized to fit into this process. When a requirement is entered into ALM, it is marked “Submitted,” and the review process begins. ALM generates Review tasks for stakeholders, ensuring that they will give their views on the new requirement. When they approve it, perhaps after changes, its status is changed to “Approved,” and a task is entered for its owner to add it to the baseline system design. When this step is completed, two new tasks are created: one for the development team to develop technical specifications and then the software and one for the quality assurance team to develop test cases. Development can then continue.   What were the results? HTSL reduced rework due to incorrect requirements and speeded up development. Development team productivity was improved by about 20 percent, and requirements-related defects were reduced by at least 1 percent.

Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter2: Introduction To Spreadsheet Modeling
Section: Chapter Questions
Problem 20P: Julie James is opening a lemonade stand. She believes the fixed cost per week of running the stand...
icon
Related questions
Question

Honeywell reported that it increased team productivity by 20 percent and reduced requirements errors by 10 percent. What functionalities of ALM may have enabled Honeywell to accomplish this?

Can you please answer this question from the following case study:

Honeywell Technology Solutions Lab (HTSL), through its IT Services and Solutions business unit, develops software solutions for other parts of Honeywell Inc. HTSL is based in Bengaluru (Bangalore), India, with centres in Beijing (China), Brno (Czech Republic), Hyderabad (India), Madurai (India), and Shanghai (China).

 

In 2010, the company identified a problem: At HTSL, various groups such as requirement writers and development, quality assurance (QA), and project management teams worked independently in separate “silos.” It was difficult to track project requirements and the status of their implementation. HTSL needed a system to manage the requirements and their relationships to each other.

 

Beyond managing the requirements, HTSL needed an application that could coordinate test cases, design elements, and defects. Requirement writers would create the requirements for software, and HTSL customers (other Honeywell divisions) would review and approve these requirements. Once approved, the development team would implement them, and the QA team would generate test cases based on them. Any defects found in executing the test cases would also be tracked.

 

HTSL had a great deal of experience in developing software for aerospace, automation and control, specialty materials, and transportation systems. However, they had no experience in developing software to manage the development process itself. The company recognized this deficit and turned to specialists.

 

Kovair, of Santa Clara, California, is such a specialist. Its Application Lifecycle Management (ALM) package is for “implementing a software development life cycle (SDLC) process, collaborating on the entire development cycle and tracing implementations back to original specs. [It] ensures that all developers are working from the same playbook … and that there are no costly last-minute surprises.”

 

One ALM module is Requirements Management. Using it, HTSL can gather requirements, rank them, manage their changes, and coordinate them with system test cases. The Requirements Management module can also produce a variety of reports, including formatted requirements specifications and reports showing the distribution of requirements by type, criticality, source, or any other descriptor.

 

Honeywell already had a formal development process called “Review, Approval, Baseline, Technical Design, Test Design, Implementation and Testing.” Kovair’s ALM solution was customized to fit into this process. When a requirement is entered into ALM, it is marked “Submitted,” and the review process begins. ALM generates Review tasks for stakeholders, ensuring that they will give their views on the new requirement. When they approve it, perhaps after changes, its status is changed to “Approved,” and a task is entered for its owner to add it to the baseline system design. When this step is completed, two new tasks are created: one for the development team to develop technical specifications and then the software and one for the quality assurance team to develop test cases. Development can then continue.

 

What were the results? HTSL reduced rework due to incorrect requirements and speeded up development. Development team productivity was improved by about 20

percent, and requirements-related defects were reduced by at least 1 percent.

 

Expert Solution
steps

Step by step

Solved in 3 steps

Blurred answer
Similar questions
Recommended textbooks for you
Practical Management Science
Practical Management Science
Operations Management
ISBN:
9781337406659
Author:
WINSTON, Wayne L.
Publisher:
Cengage,
Operations Management
Operations Management
Operations Management
ISBN:
9781259667473
Author:
William J Stevenson
Publisher:
McGraw-Hill Education
Operations and Supply Chain Management (Mcgraw-hi…
Operations and Supply Chain Management (Mcgraw-hi…
Operations Management
ISBN:
9781259666100
Author:
F. Robert Jacobs, Richard B Chase
Publisher:
McGraw-Hill Education
Business in Action
Business in Action
Operations Management
ISBN:
9780135198100
Author:
BOVEE
Publisher:
PEARSON CO
Purchasing and Supply Chain Management
Purchasing and Supply Chain Management
Operations Management
ISBN:
9781285869681
Author:
Robert M. Monczka, Robert B. Handfield, Larry C. Giunipero, James L. Patterson
Publisher:
Cengage Learning
Production and Operations Analysis, Seventh Editi…
Production and Operations Analysis, Seventh Editi…
Operations Management
ISBN:
9781478623069
Author:
Steven Nahmias, Tava Lennon Olsen
Publisher:
Waveland Press, Inc.