Historical dataindicates that only 20% of cable customers are willing to switchcompanies. If a binomial process is assumed, then in a sample of 20cable customers, what is the probability that no more than 3 customerswould be willing to switch their cable?

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Historical data
indicates that only 20% of cable customers are willing to switch
companies. If a binomial process is assumed, then in a sample of 20
cable customers, what is the probability that no more than 3 customers
would be willing to switch their cable?

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