Heavenly Chocolates manufactures and sells quality chocolate products at its plant and retail store located in Saratoga Springs, New York. Two years ago the company developed a website and began selling its products over the Internet. Website sales have exceeded the company’s expectations, and management is now considering strategies to increase sales even further. To learn more about the website customers, a sample of 50 Heavenly Chocolate transactions was selected from the previous month’s sales. Data showing the day of the week each transaction was made, the type of browser the customer used, the time spent on the website, the number of website pages viewed, and the amount spent by each of the 50 customers are contained in the file HeavenlyChocolates. A portion of the data are shown in Table 3.12. Heavenly Chocolates would like to use the sample data to determine
Contingency Table
A contingency table can be defined as the visual representation of the relationship between two or more categorical variables that can be evaluated and registered. It is a categorical version of the scatterplot, which is used to investigate the linear relationship between two variables. A contingency table is indeed a type of frequency distribution table that displays two variables at the same time.
Binomial Distribution
Binomial is an algebraic expression of the sum or the difference of two terms. Before knowing about binomial distribution, we must know about the binomial theorem.
CAsE prOBLEM 4: hEAVENLy ChOCOLATEs WEBsiTE TrANsACTiONs
Heavenly Chocolates manufactures and sells quality chocolate products at its plant and retail store located in Saratoga Springs, New York. Two years ago the company developed a website and began selling its products over the Internet. Website sales have exceeded the company’s expectations, and management is now considering strategies to increase sales even further. To learn more about the website customers, a sample of 50 Heavenly Chocolate transactions was selected from the previous month’s sales. Data showing the day of the week each transaction was made, the type of browser the customer used, the time spent on the website, the number of website pages viewed, and the amount spent by each of the 50 customers are contained in the file HeavenlyChocolates. A portion of the data are shown in Table 3.12.
Heavenly Chocolates would like to use the sample data to determine if online shoppers who spend more time and view more pages also spend more money during their visit to the website. The company would also like to investigate the effect that the day of the week and the type of browser have on sales.
Managerial Report
Use the methods of
1. Graphical and numerical summaries for the length of time the shopper spends on the website, the number of pages viewed, and the
![Customer Day Browser Time (min) Pages ViewedI Amount Spent ($)
2.
1
Mon Chrome
12.0
4
54.52
3
Wed Other
19.5
94.90
4
3
Mon Chrome
8.5
4
26.68
4
Tue Firefox
11.4
2.
44.73
5
Wed Chrome
11.3
4
66.27
7
6.
Sat Firefox
10.5
6
67.80
8
7
Sun Chrome
11.4
2
36.04
9
8
Fri Firefox
4.3
55.96
10
9.
Wed Firefox
12.7
3
70.94
11
10
Tue Chrome
24.7
7
68.73
12
11
Sat Other
13.3
6.
54.04
13
12
Sun Firefox
14.3
5
48.05
14
13
Sun Other
11.7
7
64.16
15
14
Mon Firefox
24.4
10
158,51
16
15
Fri Chrome
8.4
84.12
17
16
Thu Chrom
9.6
4
59.20
18
17
Thu Chrome
23.3
7
91.62
19
18
Mon Chrome
14.0
7
126,40
20
19
Fri Other
5.6
4
68.45
21
20
Wed Chrome
15.1
32.69
22
21
Sat Firefox
16.3
5
78.58
23
22
Tue Chrome
10.2
6.
74.43
24
23
Sun Chrome
8.0
32.73
25
24
Tue Firefox
8.0
2
48.66
26
25
Fri Firefox
9.6
54.66
27
26
Wed Chrome
11.0
40.54
28
27
Sat Chrome
16.9
5
34.69
29
28
Sat Firefox
6.0
4
27.91
30
29
Fri Firefox
32.9
10
155,30
31
30
Mon Other
11.8
9.
120.25
32
31
Thu Chrome
7.1
41.20
33
32
Fri Firefox
18.0
8.
134.40
34
33
Sun Chrome
11.8
4
37.17
35
34
Fri Chrome
9.1
3
52.09
36
35
Tue Chrome
7.8
5
71.81
37
36
Mon Firefox
16.5
5
59.99
38
37
Thu Firefox
6.2
4
84.17
39
38
Sat Chrome
11.3
4
55.58
40
39
Tue Chrome
10.6
39.06
41
40
Wed Chrome
5.0
5
36.48
42
41
Tue Other
15.9
4
67.44
43
42
Sat Chrome
18.1
7
60.14
44
43
Fri Firefox
10.8
4
70.38
45
44
Mon Chrome
13.3
7
110,65
46
45
Mon Chrome
30.1
6.
104.23
47
46
Fri Firefox
13.7
4
68.17
48
47
Thu Chrome
8.1
2.
17.84
49
48
Fri Chrome
9.7
5
103.15
50
49
Mon Other
7.3
6.
52.15
51
50
Fri Chrome
13.4
3
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