he success of an airline depends heavily on its ability to provide a pleasant customer experience. One dimension of customer service on which airlines compete is on-time arrival. The tables below contains a sample of data from delayed flights showing the number of minutes each delayed flight was late for two different airlines, Company A and Company B. Company A 34 59 43 30 3 32 42 85 30 48 110 50 10 26 70 52 83 78 27 70 27 90 38 52 76  Company B 46 63 42 33 66 105 44 28 38 85 76 45 32 49 62 41 36 34 63     Formulate the hypotheses that can be used to test for a difference between the population mean minutes late for delayed flights by these two airlines. (Let ?1 = population mean minutes late for delayed Company A flights and ?2 = population mean minutes late for delayed Company B flights.)   What is the sample mean number of minutes late for delayed flights for each of these two airlines?   Calculate the test statistic.   What is the p-value?   Using a 0.05 level of significance, what is your conclusion?

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Author:Amos Gilat
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he success of an airline depends heavily on its ability to provide a pleasant customer experience. One dimension of customer service on which airlines compete is on-time arrival. The tables below contains a sample of data from delayed flights showing the number of minutes each delayed flight was late for two different airlines, Company A and Company B.
Company A
34 59 43 30 3
32 42 85 30 48
110 50 10 26 70
52 83 78 27 70
27 90 38 52 76
 
Company B
46 63 42 33 66
105 44 28 38 85
76 45 32 49 62
41 36 34 63  
 
Formulate the hypotheses that can be used to test for a difference between the population mean minutes late for delayed flights by these two airlines. (Let ?1 = population mean minutes late for delayed Company A flights and ?2 = population mean minutes late for delayed Company B flights.)
 
What is the sample mean number of minutes late for delayed flights for each of these two airlines?
 
Calculate the test statistic.
 
What is the p-value?
 
Using a 0.05 level of significance, what is your conclusion?
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