Draw a  Diagram 0 to represent the following scenario. A cable TV operator receives an emailed repair request from a customer. A repair analyst reviews the request and determines the type of repair needed by accessing a repair codes file.The analyst files the updated repair request and forwards a copy to a technician. The technician completes the repair and forwards the order to the quality control department. A quality control analyst tests the customer’s system to verify that the problem has been resolved. The quality control analyst updates the repair order file and sends one copy of the repair order the customer to indicate that the order has been completed, and a second copy to the Oregon Cable Commission.

Computer Networking: A Top-Down Approach (7th Edition)
7th Edition
ISBN:9780133594140
Author:James Kurose, Keith Ross
Publisher:James Kurose, Keith Ross
Chapter1: Computer Networks And The Internet
Section: Chapter Questions
Problem R1RQ: What is the difference between a host and an end system? List several different types of end...
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Draw a  Diagram 0 to represent the following scenario.
A cable TV operator receives an emailed repair request from a customer. A repair analyst reviews the request and determines
the type of repair needed by accessing a repair codes file.The analyst files the updated repair request and forwards a copy
to a technician. The technician completes the repair and forwards the order to the quality control department. A quality
control analyst tests the customer’s system to verify that the problem has been resolved. The quality control analyst updates the repair order file and sends one copy of the repair order the customer to indicate that the order has been completed, and a second copy to the Oregon Cable Commission.

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