difference

Principles Of Marketing
17th Edition
ISBN:9780134492513
Author:Kotler, Philip, Armstrong, Gary (gary M.)
Publisher:Kotler, Philip, Armstrong, Gary (gary M.)
Chapter1: Marketing: Creating Customer Value And Engagement
Section: Chapter Questions
Problem 1.1DQ
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Is there a difference between a chain and a franchise?

Expert Solution
Step 1

YES, chain and franchise looks in similar but they are quite different to each other.

CHAIN refers to the series of retail outlet, located at different geographical areas, owned by a single company, offering the same products and services. Every store has same products/services, acts according to the parent company rules.

Franchising is a business arrangement, in which a  franchisor grants the right to undertake the business of marketing and selling the products or delivering services, to an individual or a group of individuals, using the franchisor’s business model.

In CHAIN system everything looks similar and the products/services will be nearer to everyone which owned by and operated under single central management. 

CHARACTERISTICS:

  • uniformed price 
  • supply chain and central management
  • different kinds of products
  • similar interior and architecture

Examples:

  • wall mart
  • target
  • costco
  • dmart
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