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Describe three Operations Management decisions NOT mentioned in the case that must be taken at One Stop Car Repairs.

Describe three Operations Management decisions NOT mentioned in the case that must be taken at One Stop Car Repairs.

Practical Management Science
Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter2: Introduction To Spreadsheet Modeling
Section: Chapter Questions
Problem 20P: Julie James is opening a lemonade stand. She believes the fixed cost per week of running the stand...
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  1. Describe three Operations Management decisions NOT mentioned in the case that must be taken at One Stop Car Repairs.
  2. Should One Stop Car Repairs stock parts for vehicles?
  3. Why is it important for One Stop Car Repairs to forecast demand for its services?
One Stop Car Repairs is a very popular mechanic shop that caters for Japanese, American and European vehicles. It is located on the outskirts of the capital where the level of economic activities is fairly high. At the garage, mechanics replace vehicle parts, change oils, wash engines, clean the interior align wheel, repair transmissions etc. The garage stocks parts that are used in its operations on a regular basis. This has its advantages and disadvantages to the business. The Operations Manager has to ensure that not too much of the company's funds are tied up in stock. Therefore, it is very important that the most accurate forecasts are done. The company collects data on the actual demand for its services and uses this data to make forecasts. The actual mumber of transmissions that were repaired for the last ten periods are as follows:- Period Transmissions reрared 1 36 2 33 3 40 41 5 40 6. 55 7 60 54 9. 58 61 10 The Operations Manager makes a number of Operations Management (OM) decisions on a regular basis. Some decisions are done more regularly than others. These decisions are based on the following:- 1. Product 2. Location 3. Quality 4. Supply Chain 5. Maintenance 6. Process 7. Layout With the introduction of new technology in the vehicular industry, One Stop Car Repairs is finding it more and more challenging to fulfil the needs of its customers and remain profitable. Thus, it becomes necessary for management to plan strategically to serve customers better and overcome the competition. An important part of the strategic planning process is to formulate mission and vision statements and operational strategies for the garage. These can have long-lasting effects of the success of the business. olcoli
Transcribed Image Text:One Stop Car Repairs is a very popular mechanic shop that caters for Japanese, American and European vehicles. It is located on the outskirts of the capital where the level of economic activities is fairly high. At the garage, mechanics replace vehicle parts, change oils, wash engines, clean the interior align wheel, repair transmissions etc. The garage stocks parts that are used in its operations on a regular basis. This has its advantages and disadvantages to the business. The Operations Manager has to ensure that not too much of the company's funds are tied up in stock. Therefore, it is very important that the most accurate forecasts are done. The company collects data on the actual demand for its services and uses this data to make forecasts. The actual mumber of transmissions that were repaired for the last ten periods are as follows:- Period Transmissions reрared 1 36 2 33 3 40 41 5 40 6. 55 7 60 54 9. 58 61 10 The Operations Manager makes a number of Operations Management (OM) decisions on a regular basis. Some decisions are done more regularly than others. These decisions are based on the following:- 1. Product 2. Location 3. Quality 4. Supply Chain 5. Maintenance 6. Process 7. Layout With the introduction of new technology in the vehicular industry, One Stop Car Repairs is finding it more and more challenging to fulfil the needs of its customers and remain profitable. Thus, it becomes necessary for management to plan strategically to serve customers better and overcome the competition. An important part of the strategic planning process is to formulate mission and vision statements and operational strategies for the garage. These can have long-lasting effects of the success of the business. olcoli
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