decision traps

Understanding Business
12th Edition
ISBN:9781259929434
Author:William Nickels
Publisher:William Nickels
Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment
Section: Chapter Questions
Problem 1CE
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You are the manager of a clinical laboratory at a mid-size (200-bed) community hospital. Physicians and nurses are concerned about the turnaround time for laboratory tests ordered on early morning rounds. It appears that the samples are collected by the phlebotomy team on the 6:00 A.M. rounds. Physicians begin their patient rounds at 7:30 A.M. The physicians prefer to review the results of the laboratory tests ordered at the time they see the patient. They explain to you that they cannot make decisions with regards to further patient treatment or discharge
without these results. Time is of the essence, as the hospital is cutting the budget, and it is important to decrease the patient length of stay. You are expected to look into this matter and make recommendations regarding the most efficient and effective way to address this problem.

Questions:

3. Who should be included in a team assigned to address this issue?
4. What decision traps might be encountered and how can they be avoided?

Expert Solution
Step 1

As per the given question, the problem which has been found is timing which is colliding with each other of the process. The samples of patients are collected at 6.00 am and Physicians come for checkup round at 7.30 am but for deciding further treatment which needs to be done in the case of patient they need results of reports. They are unable to make decisions regarding treatment and discharge of patient. As a Manager of clinical laboratory, for the problem following decisions can be taken 

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