Janice Gould of Krebs Consulting is in the process of making a recommendation to a client regarding the corporate-wide purchase of an analytical software platform. She has made the following estimates on management’s most important performance criteria and has rated three Software packages across these criteriaAssume that the client changes their mind and now argues that the maintenance and support criterion is already accounted for by the total cost criterion. Further, the client asks Ms. Gould to drop maintenance and support and add its factor weight to total cost. Will this client request alter the recommendation? PerformanceCriterionFunctionalityVendor reliabilityCompatibility withcurrent systemsMaintenance & supportTotal costSpeed ofimplementationRATINGFactor Software Software SoftwareWeightABC259891075920686102510548584857

Answered: corporate-wide purchase of an…

Computer Networking: A Top-Down Approach (7th Edition)

7th Edition

ISBN:9780133594140

Author:James Kurose, Keith Ross

Publisher:James Kurose, Keith Ross

Chapter1: Computer Networks And The Internet

Section: Chapter Questions

Problem R1RQ: What is the difference between a host and an end system? List several different types of end...

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Question

Janice Gould of Krebs Consulting is in the process of making a recommendation to a client regarding the corporate-wide purchase of an analytical software platform. She has made the following estimates on management’s most important performance criteria and has rated three Software packages across these criteria

Assume that the client changes their mind and now argues that the maintenance and support criterion is already accounted for by the total cost criterion. Further, the client asks Ms. Gould to drop maintenance and support and add its factor weight to total cost. Will this client request alter the recommendation?

Performance
Criterion
Functionality
Vendor reliability
Compatibility with
current systems
Maintenance & support
Total cost
Speed of
implementation
RATING
Factor Software Software Software
Weight
A
B
C
25
9
8
9
10
7
5
9
20
6
8
6
10
25
10
5
4
8
5
8
4
8
5
7

Expert Solution

Step 1

Software is a set of programs and instructions used to operate a Desktop system and to execute any desired task. It is a general term used to refer to any kind of application, program, or code.