Computer Co, a British based computer corporation, just finished the construction of its customer service center in India. They have hired 60 local computer experts to become phone agents. Technical specialist from London flew to India to provide technical training to their Indian counterparts. After steering their first training seminar, the British experts got frustrated because none of the Indian employees asked questions nor offered answers. At the end, the British experts concluded that the Indian employees' lacked technical knowledge. What would be your advice to the technical British team? Remind them that the Indians may be showing respect by remaining silent Ignore the complaints of the British team Host a traditional British coffee & cake to break the ice Order the Indian employees to interact more In the US, an individualistic society, a CEO's pay primarily reflects group performance individual contributions to the firm knowledge personal accomplishments

Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter2: Introduction To Spreadsheet Modeling
Section: Chapter Questions
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Computer Co, a British based computer corporation, just finished the
construction of its customer service center in India. They have hired 60 local
computer experts to become phone agents. Technical specialist from London
flew to India to provide technical training to their Indian counterparts. After
steering their first training seminar, the British experts got frustrated because
none of the Indian employees asked questions nor offered answers. At the end,
the British experts concluded that the Indian employees' lacked technical
knowledge. What would be your advice to the technical British team? *
Remind them that the Indians may be showing respect by remaining silent
Ignore the complaints of the British team
Host a traditional British coffee & cake to break the ice
Order the Indian employees to interact more
In the US, an individualistic society, a CEO's pay primarily reflects
O group performance
O individual contributions to the firm
O knowledge
O personal accomplishments
Transcribed Image Text:Average Job Salarie. Google Computer Co, a British based computer corporation, just finished the construction of its customer service center in India. They have hired 60 local computer experts to become phone agents. Technical specialist from London flew to India to provide technical training to their Indian counterparts. After steering their first training seminar, the British experts got frustrated because none of the Indian employees asked questions nor offered answers. At the end, the British experts concluded that the Indian employees' lacked technical knowledge. What would be your advice to the technical British team? * Remind them that the Indians may be showing respect by remaining silent Ignore the complaints of the British team Host a traditional British coffee & cake to break the ice Order the Indian employees to interact more In the US, an individualistic society, a CEO's pay primarily reflects O group performance O individual contributions to the firm O knowledge O personal accomplishments
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