Complete a fish-bone chart explaining how a pizza delivery can arrive late on a Friday or Saturday. Manpower III Drivers get lost Not enough training high turnover Low pay! Ingredient shortage Not enough boxes Material Methods Turnover Training not sufficient Can't handle large orders Late weekend pizza delivery IV Credit card machine broken Too few phones Oven breaks Machinery
Complete a fish-bone chart explaining how a pizza delivery can arrive late on a Friday or Saturday. Manpower III Drivers get lost Not enough training high turnover Low pay! Ingredient shortage Not enough boxes Material Methods Turnover Training not sufficient Can't handle large orders Late weekend pizza delivery IV Credit card machine broken Too few phones Oven breaks Machinery
Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter2: Introduction To Spreadsheet Modeling
Section: Chapter Questions
Problem 20P: Julie James is opening a lemonade stand. She believes the fixed cost per week of running the stand...
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Question

Transcribed Image Text:Reason
Several couriers are ill
Spoiled sauce
Oven too small
Slow processing

Transcribed Image Text:Complete a fish-bone chart explaining how a pizza delivery can arrive late on a Friday or Saturday.
Match each number in the chart with corresponding reason.
I
Manpower
Not enough
training
Ingredient
shortage
Not enough
boxes
Drivers get
lost
Material
Low pay/
high turnover
II
Source of error
11
III
IV
III
Methods
Turnover
Training not
sufficient
Machinery
Can't handle
large orders
Credit card
machine broken Too few phones
Reason
Oven breaks
▼
IV
▼
▼
Late weekend
pizza delivery
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