Colleen Company has gathered the following data pertaining to activities it performed for two of its major customers. Jerry, Inc. Kate Co. Number of orders 6 30 Units per order 2,000 440 Sales returns: Number of returns 4 5 Total units returned 60 180 Number of sales calls 11 3 Colleen sells its products at $180 per unit. The firm’s gross margin ratio is 25%. Both Jerry and Kate pay their accounts promptly and no accounts receivable is over 30 days. After using business analytics software to carefully analyze the operating data for the past 30 months, the firm has determined the following activity costs: Activity Cost Driver and Rate Sales calls $ 800 per visit Order processing 420 per order Deliveries 400 per order Sales returns 290 per return and $3 per unit returned Sales salary 114,000 per month Required: 1. Using customers as the cost objects, classify the activity costs into cost categories (unit-level, batch-level, etc.) and compute the total cost for Colleen Company to service Jerry, Inc. and Kate Co. 2. Compare the profitability of these two customers.
Colleen Company has gathered the following data pertaining to activities it performed for two of its major customers.
Jerry, Inc. | Kate Co. | |||||
Number of orders | 6 | 30 | ||||
Units per order | 2,000 | 440 | ||||
Sales returns: | ||||||
Number of returns | 4 | 5 | ||||
Total units returned | 60 | 180 | ||||
Number of sales calls | 11 | 3 | ||||
Colleen sells its products at $180 per unit. The firm’s gross margin ratio is 25%. Both Jerry and Kate pay their accounts promptly and no
Activity | Cost Driver and Rate | ||
Sales calls | $ | 800 | per visit |
Order processing | 420 | per order | |
Deliveries | 400 | per order | |
Sales returns | 290 | per return and $3 per unit returned | |
Sales salary | 114,000 | per month | |
Required:
1. Using customers as the cost objects, classify the activity costs into cost categories (unit-level, batch-level, etc.) and compute the total cost for Colleen Company to service Jerry, Inc. and Kate Co.
2. Compare the profitability of these two customers.
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