CC Car Wash specializes in car cleaning services. The services offered by the company, the exact service time, and the resources needed for each of them are described in the table following: Service A-Wash B-Wax C-Wheel Cleaning D- Interior Cleaning Processing Time Table Processing Time Description Exterior washing drying Exterior waxing car 10 minutes and car 15 minutes Detailed cleaning of all wheels Detailed cleaning inside the car 16 minutes 20 minutes Resource 1 automated washing machine 1 automated waxing machine 1 employee 1 employee The company offers the following packages to their customers: - Package 1: Includes only car wash (service A). • Package 2: Includes car wash and waxing (services A and B). Package 3: Car wash, waxing, and wheel cleaning (services A, B, and C). Package 4: All four services (A, B, C, and D). Customers of CC Car Wash visit the station at a constant rate (you can ignore any effects of variability) of 50 customers per day. Of these customers, 30 percent buy Package 1, 30 percent buy Package 2, 15 percent buy Package 3, and 25 percent buy Package 4. The mix does not change over the course of the day. The store operates 10 hours a day.

Practical Management Science
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11

CC Car Wash specializes in car cleaning services. The services offered by the company, the exact service time, and the
resources needed for each of them are described in the table following:
Service
A-Wash
B-Wax
C-Wheel
Cleaning
D- Interior
Cleaning
Processing Time Table
Processing
Time
Description
Exterior
washing
drying
Exterior
waxing
car 10 minutes
and
car 15 minutes
Detailed
cleaning of all
wheels
Detailed
cleaning inside
the car
16 minutes
20 minutes
Resource
1 automated
washing
machine
1 automated
waxing
machine
1 employee
1 employee
The company offers the following packages to their customers:
- Package 1: Includes only car wash (service A).
• Package 2: Includes car wash and waxing (services A and B).
• Package 3: Car wash, waxing, and wheel cleaning (services A, B, and C).
• Package 4: All four services (A, B, C, and D).
Customers of CC Car Wash visit the station at a constant rate (you can ignore any effects of variability) of 50 customers
per day. Of these customers, 30 percent buy Package 1, 30 percent buy Package 2, 15 percent buy Package 3, and 25
percent buy Package 4. The mix does not change over the course of the day. The store operates 10 hours a day.
Transcribed Image Text:CC Car Wash specializes in car cleaning services. The services offered by the company, the exact service time, and the resources needed for each of them are described in the table following: Service A-Wash B-Wax C-Wheel Cleaning D- Interior Cleaning Processing Time Table Processing Time Description Exterior washing drying Exterior waxing car 10 minutes and car 15 minutes Detailed cleaning of all wheels Detailed cleaning inside the car 16 minutes 20 minutes Resource 1 automated washing machine 1 automated waxing machine 1 employee 1 employee The company offers the following packages to their customers: - Package 1: Includes only car wash (service A). • Package 2: Includes car wash and waxing (services A and B). • Package 3: Car wash, waxing, and wheel cleaning (services A, B, and C). • Package 4: All four services (A, B, C, and D). Customers of CC Car Wash visit the station at a constant rate (you can ignore any effects of variability) of 50 customers per day. Of these customers, 30 percent buy Package 1, 30 percent buy Package 2, 15 percent buy Package 3, and 25 percent buy Package 4. The mix does not change over the course of the day. The store operates 10 hours a day.
Question 10
What is the implied utilization rate for the employee at service C (wheel cleaning)? Round your answer to the nearest
whole number and ignore the percentage sign. For example, if your answer is 0.45 or 45%, fill in 45; if your answer is
0.76 or 76%, fill in 76.
Question 11
What is the implied utilization rate for the automated washing machine? Round your answer to the nearest whole
number and ignore the percentage sign. For example, if your answer is 0.45 or 45%, fill in 45; if your answer is 0.76 or
76%, fill in 76.
Question 12
What resource has the highest utilization rate? Input 1 for washing
employee at C, input 4 for employee at D..
put 2 for waxing machine, input 3 for
Transcribed Image Text:Question 10 What is the implied utilization rate for the employee at service C (wheel cleaning)? Round your answer to the nearest whole number and ignore the percentage sign. For example, if your answer is 0.45 or 45%, fill in 45; if your answer is 0.76 or 76%, fill in 76. Question 11 What is the implied utilization rate for the automated washing machine? Round your answer to the nearest whole number and ignore the percentage sign. For example, if your answer is 0.45 or 45%, fill in 45; if your answer is 0.76 or 76%, fill in 76. Question 12 What resource has the highest utilization rate? Input 1 for washing employee at C, input 4 for employee at D.. put 2 for waxing machine, input 3 for
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