CASE NO. 1 Background. Dorale Products was undergoing favorable growing pains. Business was good. New product development was viewed as the driving force for the company's future growth. The company was now spending significantly more money for new product development, yet the number of new products reaching the market place was significantly less than in prior years. Also, some of the products reaching the market place were taking longer than expected to recover their R&D costs, while others became obsolete too quickly. Management recognized that some sort of structured decision-making process had to be put in place whereby management could either cancel a project early before massive resources were committed or redirect efforts to different objectives. David Mathews was assigned as the project manager in charge of developing a new product development (project management) methodology for Dorale Products. David understood the benefits of a project management methodology, especially as a structured decision-making process. It would serve as a template or a repetitive process such that project success could be incurred over and over again. The methodology would contain sections for project scope definition, planning, scheduling, and monitoring and control. There would also be a section on the role of the project manager, line managers, and executive sponsors. To make the project management methodology easy to use and adaptable to all projects, the methodology would be constructed using forms, guidelines, templates, and checklists rather than the more rigid policies and procedures. This would certainly lower the cost of using the methodology and make it easier to adapt to a multitude of projects. The project managers could then decide whether to implement the methodology on an informal basis or on a more formal basis. The first draft of the new methodology was completed and ready for review by the vice president (VP) of operations who had been assigned as the project sponsor. After a review of the methodology, a meeting was held between the sponsor and the project manager (PM). The Meeting. VP: “I have read over the methodology. Is it your expectation that the methodology should be used on every project?" PM: "We could probably justify using the methodology on every project. This would give us a really good structured decision-making process." VP: "Using the methodology is costly and perhaps not all projects should require the use of the methodology. I can rationalize the use of the methodology on a $500,000 project. But what if the project is only $25,000 or $50,000? What if the project is 30 days in length rather than our usual 6- to 12-month effort?" PM: "I guess we need to define the threshold limits on when project management should be used." VP: "I have a concern that we should define not only when to use project management but also what a project is. If an activity remains entirely in one functional area, is it still a project according to your definition? Should we also define a threshold limit on how many functional departments must be involved before we define an activity as a project?" PM: "I'll go back to the drawing board and get back to you in a week or so." Questions: 1. What is a reasonable definition of a project? 2. Is every activity a project or should there be a minimum number of functional boundaries that need to be crossed? If so, how many boundaries? 3. How do we determine when project management should be used and when an activity can be handled effectively by one functional group without the use of project management? 4. Do all projects need project management? 5. Since the use of a formal project management methodology requires time and money, what should be "reasonable" threshold limits for its use?

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It was supposed to be PROJECT MANAGEMENT but there's no option for that subject so I just chose operation management.

CASE NO. 1
Background. Dorale Products was undergoing favorable growing pains. Business was good. New product
development was viewed as the driving force for the company's future growth. The
company was now spending significantly more money for new product development, yet
the number of new products reaching the market place was significantly less than in prior
years. Also, some of the products reaching the market place were taking longer than
expected to recover their R&D costs, while others became obsolete too quickly.
Management recognized that some sort of structured decision-making process had to be
put in place whereby management could either cancel a project early before massive
resources were committed or redirect efforts to different objectives. David Mathews was
assigned as the project manager in charge of developing a new product development
(project management) methodology for Dorale Products. David understood the benefits of
a project management methodology, especially as a structured decision-making process. It
would serve as a template or a repetitive process such that project success could be
incurred over and over again. The methodology would contain sections for project scope
definition, planning, scheduling, and monitoring and control. There would also be a section
on the role of the project manager, line managers, and executive sponsors. To make the
project management methodology easy to use and adaptable to all projects, the
methodology would be constructed using forms, guidelines, templates, and checklists
rather than the more rigid policies and procedures. This would certainly lower the cost of
using the methodology and make it easier to adapt to a multitude of projects. The project
managers could then decide whether to implement the methodology on an i
I basis
or on a more formal basis. The first draft of the new methodology was completed and ready
for review by the vice president (VP) of operations who had been assigned as the project
sponsor. After a review of the methodology, a meeting was held between the sponsor and
the project manager (PM).
The Meeting. VP: "I have read over the methodology. Is it your expectation that the methodology should
be used on every project?"
PM: "We could probably justify using the methodology on every project. This would give us
a really good structured decision-making process."
VP: "Using the methodology is costly and perhaps not all projects should require the use of
the methodology. I can rationalize the use of the methodology on a $500,000 project. But
what if the project is only $25,000 or $50,000? What if the project is 30 days in length rather
than our usual 6- to 12-month effort?"
PM: "I guess we need to define the threshold limits on when project management
should be used."
VP: "I have a concern that we should define not only when to use project management but
also what a project is. If an activity remains entirely in one functional area, is it still a project
according to your definition? Should we also define a threshold limit on how many
functional departments must be involved before we define an activity as a project?"
PM: "I'll go back to the drawing board and get back to you in a week or so."
Questions:
1. What is a reasonable definition of a project?
2. Is every activity a project or should there be a minimum number of functional boundaries
that need to be crossed? If so, how many boundaries?
3. How do we determine when project management should be used and when an activity
can be handled effectively by one functional group without the use of project
management?
4. Do all projects need project management?
5. Since the use of a formal project management methodology requires time and money,
what should be "reasonable" threshold limits for its use?
Transcribed Image Text:CASE NO. 1 Background. Dorale Products was undergoing favorable growing pains. Business was good. New product development was viewed as the driving force for the company's future growth. The company was now spending significantly more money for new product development, yet the number of new products reaching the market place was significantly less than in prior years. Also, some of the products reaching the market place were taking longer than expected to recover their R&D costs, while others became obsolete too quickly. Management recognized that some sort of structured decision-making process had to be put in place whereby management could either cancel a project early before massive resources were committed or redirect efforts to different objectives. David Mathews was assigned as the project manager in charge of developing a new product development (project management) methodology for Dorale Products. David understood the benefits of a project management methodology, especially as a structured decision-making process. It would serve as a template or a repetitive process such that project success could be incurred over and over again. The methodology would contain sections for project scope definition, planning, scheduling, and monitoring and control. There would also be a section on the role of the project manager, line managers, and executive sponsors. To make the project management methodology easy to use and adaptable to all projects, the methodology would be constructed using forms, guidelines, templates, and checklists rather than the more rigid policies and procedures. This would certainly lower the cost of using the methodology and make it easier to adapt to a multitude of projects. The project managers could then decide whether to implement the methodology on an i I basis or on a more formal basis. The first draft of the new methodology was completed and ready for review by the vice president (VP) of operations who had been assigned as the project sponsor. After a review of the methodology, a meeting was held between the sponsor and the project manager (PM). The Meeting. VP: "I have read over the methodology. Is it your expectation that the methodology should be used on every project?" PM: "We could probably justify using the methodology on every project. This would give us a really good structured decision-making process." VP: "Using the methodology is costly and perhaps not all projects should require the use of the methodology. I can rationalize the use of the methodology on a $500,000 project. But what if the project is only $25,000 or $50,000? What if the project is 30 days in length rather than our usual 6- to 12-month effort?" PM: "I guess we need to define the threshold limits on when project management should be used." VP: "I have a concern that we should define not only when to use project management but also what a project is. If an activity remains entirely in one functional area, is it still a project according to your definition? Should we also define a threshold limit on how many functional departments must be involved before we define an activity as a project?" PM: "I'll go back to the drawing board and get back to you in a week or so." Questions: 1. What is a reasonable definition of a project? 2. Is every activity a project or should there be a minimum number of functional boundaries that need to be crossed? If so, how many boundaries? 3. How do we determine when project management should be used and when an activity can be handled effectively by one functional group without the use of project management? 4. Do all projects need project management? 5. Since the use of a formal project management methodology requires time and money, what should be "reasonable" threshold limits for its use?
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