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c. The operators who place within the top 5.25% of the accepted call duration range are awarded a special bonus package. So, what is the minimum average call duration you should try to achieve if you want to receive the bonus package?

c. The operators who place within the top 5.25% of the accepted call duration range are awarded a special bonus package. So, what is the minimum average call duration you should try to achieve if you want to receive the bonus package?

MATLAB: An Introduction with Applications
MATLAB: An Introduction with Applications
6th Edition
ISBN:9781119256830
Author:Amos Gilat
Publisher:Amos Gilat
Chapter1: Starting With Matlab
Section: Chapter Questions
Problem 1P
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A call center recruites operators on a 2 week probationary period before hiring a select group as permanent employees. The average time spent per call by the operators is known to follow a normal distribution with a mean of 50 minutes and a standard deviation of 5 minutes. Operators with average call durations between 47 minutes and 52 minutes during the probationary period get hired in permanent positions; and the rest are fired.
Transcribed Image Text:A call center recruites operators on a 2 week probationary period before hiring a select group as permanent employees. The average time spent per call by the operators is known to follow a normal distribution with a mean of 50 minutes and a standard deviation of 5 minutes. Operators with average call durations between 47 minutes and 52 minutes during the probationary period get hired in permanent positions; and the rest are fired.
c. The operators who place within the top 5.25% of the accepted call duration range are awarded a special bonus package. So, what is the minimum average call duration you should try to achieve if you want to receive the bonus package? Answer in exact fraction, or rounded to at least 2 decimal places. 49.75 minutes X Answer: 51.304584986597455 49.75
Transcribed Image Text:c. The operators who place within the top 5.25% of the accepted call duration range are awarded a special bonus package. So, what is the minimum average call duration you should try to achieve if you want to receive the bonus package? Answer in exact fraction, or rounded to at least 2 decimal places. 49.75 minutes X Answer: 51.304584986597455 49.75
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Here, µ = 50 and σ = 5.

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