Bribes are illegal in Italy. Even if bribes were common practice there, would this justify paying them?
Bribes are illegal in Italy. Even if bribes were common practice there, would this justify paying them?
Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment
Section: Chapter Questions
Problem 1CE
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Question: Bribes are illegal in Italy. Even if bribes were common practice there, would this justify paying them?
![Closing Case Nicolo Pignatelli and Gulf Italia
N
icolo Pignatelli, president of Gulf Italia (a sub-
sidiary of Gulf Oil), stared at the notice from
the Italian government. "How could this be
possible?" he thought. The government had
given Pignatelli permission to build an oil
refinery with a capacity of almost 6 million tons. He had
just completed it at a cost of several hundred million dol-
lars. Now the Italian government was telling him that he
could only operate at slightly more than 50 percent
capacity (3.9 million tons of the total 6 million ton capac-
ity). On top of that, the notice from the government also
said that not only would he need to get "production
permission" to go from 3.9 million to 6.0 million tons in
actual production, he would also need a separate "imple-
mentation permission" to put into effect the "production
permission."
Pignatelli didn't know whether to be intimidated or
infuriated. The government had given him permission to
build a 6 million ton facility. However, they were now
allowing him to operate at only 3.9 million tons. Because
of the plant's high fixed cost, it needed to operate near
capacity to make money. Operating at 3.9 million tons
would lose millions of dollars and was out of the ques-
tion. Shutting down the plant completely would also cost
money.
Pignatelli was understandably upset-he had spent
seven long years implementing a strategy to take the
company from one of the small fries in the Italian oil and
gasoline industry to one of the major players. When
Pignatelli took over, Gulf gas stations were located in
northern Italy. To build a national presence, Pignatelli
acquired 700 gasoline stations, primarily in central and
southern Italy, from Marathon Oil. This purchase allowed
Gulf to have gas stations throughout Italy. Gulf also had
crude oil operations in southern Italy and in the nearby
Middle East, which it could use to supply crude oil to
Italy. What Gulf lacked was the middle part of the
chain-a refinery. Without it, Pignatelli was dependent
on competitors for a refined gasoline supply and had to
take whatever wholesale prices they dictated. Pignatelli
felt Gulf needed its own refinery to complete the chain
from the wellhead to the gas pump and thereby control
its own destiny.
Building a refinery in Italy was a long and expensive
task. Even after receiving permission to build the refinery in
northern Italy, local community opposition resulted in five
location changes before construction could finally start.
These location changes alone cost Gulf an additional $16
million. To ensure that the smoke and fumes would not
contribute to city smog, Pignatelli spent extra money on a
450-foot smokestack (twice as tall as normal). Pignatelli
also installed a special combustion chamber so that flare
towers (used to burn off waste gas) and the loud noise
and noxious fumes associated with them weren't neces-
sary. He also added a state-of-the-art water purification
system. Pignatelli demonstrated the quality of the system
by personally drinking the waste water. These environmen-
tal additions added several million dollars to the project.
So that the refinery would be profitable, Pignatelli
wanted to assure strong demand for the supply created
by the refinery. In addition to the internal demand from
Gulf gas stations, Pignatelli arranged a joint venture with
Mobil Oil. Mobil had many service stations in northern
Italy where Gulf's refinery was located but no refinery of
its own. This would secure demand for the refinery's
products, and the money Mobil was to invest for its
equity share would reduce Gulf's financial burden in
building the refinery. However, Mobil had the option of
pulling out of the deal if Gulf's refinery could not operate
at capacity because in that case, the refined gas would
be too expensive for Mobil to buy.
It had taken seven years for the refinery to be
approved and built. Hundreds of millions of dollars were
on the line. On top of this, Pignatelli personally had sold
the expansion strategy (both the acquisition of the retail
stations and the building of the refinery) to senior execu-
tives at Gulf's global headquarters. As a consequence,
his personal reputation was also on the line. Trying to
obtain approval to operate at capacity and a separate
authorization to implement that approval might take
many more months, if not years. Pignatelli wondered if
he was being purposely set up by government officials.
Four options occurred to Pignatelli:
1. He could play it straight and try to gain govern-
ment authorization.
2. He could ask his more-influential partners (for exam-
ple, Mobil) to pressure government officials to
quickly grant the two needed permissions.
3. He could pay a large sum of money ($1 million
deposited to a Swiss bank account) to a "consult-
ant" who had "debottlenecked" problems like this
before and who promised Pignatelli that he could
fix the situation quickly.
4. He could pay money "under the table" directly to
government officials to obtain the permissions
needed to run the refinery economically.
Pignatelli considered each option. Playing it straight would
likely take several months and possibly years before gov-
ernment authorization could be obtained. In the mean-
time, the refinery would not operate, or would operate at
such a low capacity that it would lose millions of dollars.
Pignatelli was not certain that pressure from his partners
would influence government officials. He wondered about
the effect of going to the media. Given the current cost of
the project, the thousands of jobs that depended on an](/v2/_next/image?url=https%3A%2F%2Fcontent.bartleby.com%2Fqna-images%2Fquestion%2F28cefb81-7cf9-48e6-bd36-6891739f4821%2F1d9e6fad-0de6-425a-8fce-717cce66bb3a%2F7loata_processed.png&w=3840&q=75)
Transcribed Image Text:Closing Case Nicolo Pignatelli and Gulf Italia
N
icolo Pignatelli, president of Gulf Italia (a sub-
sidiary of Gulf Oil), stared at the notice from
the Italian government. "How could this be
possible?" he thought. The government had
given Pignatelli permission to build an oil
refinery with a capacity of almost 6 million tons. He had
just completed it at a cost of several hundred million dol-
lars. Now the Italian government was telling him that he
could only operate at slightly more than 50 percent
capacity (3.9 million tons of the total 6 million ton capac-
ity). On top of that, the notice from the government also
said that not only would he need to get "production
permission" to go from 3.9 million to 6.0 million tons in
actual production, he would also need a separate "imple-
mentation permission" to put into effect the "production
permission."
Pignatelli didn't know whether to be intimidated or
infuriated. The government had given him permission to
build a 6 million ton facility. However, they were now
allowing him to operate at only 3.9 million tons. Because
of the plant's high fixed cost, it needed to operate near
capacity to make money. Operating at 3.9 million tons
would lose millions of dollars and was out of the ques-
tion. Shutting down the plant completely would also cost
money.
Pignatelli was understandably upset-he had spent
seven long years implementing a strategy to take the
company from one of the small fries in the Italian oil and
gasoline industry to one of the major players. When
Pignatelli took over, Gulf gas stations were located in
northern Italy. To build a national presence, Pignatelli
acquired 700 gasoline stations, primarily in central and
southern Italy, from Marathon Oil. This purchase allowed
Gulf to have gas stations throughout Italy. Gulf also had
crude oil operations in southern Italy and in the nearby
Middle East, which it could use to supply crude oil to
Italy. What Gulf lacked was the middle part of the
chain-a refinery. Without it, Pignatelli was dependent
on competitors for a refined gasoline supply and had to
take whatever wholesale prices they dictated. Pignatelli
felt Gulf needed its own refinery to complete the chain
from the wellhead to the gas pump and thereby control
its own destiny.
Building a refinery in Italy was a long and expensive
task. Even after receiving permission to build the refinery in
northern Italy, local community opposition resulted in five
location changes before construction could finally start.
These location changes alone cost Gulf an additional $16
million. To ensure that the smoke and fumes would not
contribute to city smog, Pignatelli spent extra money on a
450-foot smokestack (twice as tall as normal). Pignatelli
also installed a special combustion chamber so that flare
towers (used to burn off waste gas) and the loud noise
and noxious fumes associated with them weren't neces-
sary. He also added a state-of-the-art water purification
system. Pignatelli demonstrated the quality of the system
by personally drinking the waste water. These environmen-
tal additions added several million dollars to the project.
So that the refinery would be profitable, Pignatelli
wanted to assure strong demand for the supply created
by the refinery. In addition to the internal demand from
Gulf gas stations, Pignatelli arranged a joint venture with
Mobil Oil. Mobil had many service stations in northern
Italy where Gulf's refinery was located but no refinery of
its own. This would secure demand for the refinery's
products, and the money Mobil was to invest for its
equity share would reduce Gulf's financial burden in
building the refinery. However, Mobil had the option of
pulling out of the deal if Gulf's refinery could not operate
at capacity because in that case, the refined gas would
be too expensive for Mobil to buy.
It had taken seven years for the refinery to be
approved and built. Hundreds of millions of dollars were
on the line. On top of this, Pignatelli personally had sold
the expansion strategy (both the acquisition of the retail
stations and the building of the refinery) to senior execu-
tives at Gulf's global headquarters. As a consequence,
his personal reputation was also on the line. Trying to
obtain approval to operate at capacity and a separate
authorization to implement that approval might take
many more months, if not years. Pignatelli wondered if
he was being purposely set up by government officials.
Four options occurred to Pignatelli:
1. He could play it straight and try to gain govern-
ment authorization.
2. He could ask his more-influential partners (for exam-
ple, Mobil) to pressure government officials to
quickly grant the two needed permissions.
3. He could pay a large sum of money ($1 million
deposited to a Swiss bank account) to a "consult-
ant" who had "debottlenecked" problems like this
before and who promised Pignatelli that he could
fix the situation quickly.
4. He could pay money "under the table" directly to
government officials to obtain the permissions
needed to run the refinery economically.
Pignatelli considered each option. Playing it straight would
likely take several months and possibly years before gov-
ernment authorization could be obtained. In the mean-
time, the refinery would not operate, or would operate at
such a low capacity that it would lose millions of dollars.
Pignatelli was not certain that pressure from his partners
would influence government officials. He wondered about
the effect of going to the media. Given the current cost of
the project, the thousands of jobs that depended on an
![operating refinery, and time pressures, $1 million seemed
like a small price to pay to a consultant to get things de-
bottlenecked. He might be able to gain approval for even
less money if he went directly to government officials.](/v2/_next/image?url=https%3A%2F%2Fcontent.bartleby.com%2Fqna-images%2Fquestion%2F28cefb81-7cf9-48e6-bd36-6891739f4821%2F1d9e6fad-0de6-425a-8fce-717cce66bb3a%2Fugs2n1c_processed.png&w=3840&q=75)
Transcribed Image Text:operating refinery, and time pressures, $1 million seemed
like a small price to pay to a consultant to get things de-
bottlenecked. He might be able to gain approval for even
less money if he went directly to government officials.
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