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Boston Electric Generators has been getting many complaints from its major customer, Home Station, about the quality of its shipments of home generators. Daniel Shimshak, the plant manager, is alarmed that a customer is providing him with the only information the company has on shipment quality. He decides to collect information on defective shipments through a form he has asked his drivers to complete on arrival at customers' stores. The forms for the first 283 shipments have been turned in. They show the following over the past 8 weeks: D Reason for Defective Shipment O A. 50- 40- 30- 20- 10- 0- Number of defects A B C D A: Incorrect bill of lading B: Trucks late C: Incorrect truckload D: Damaged product OB. B. This exercise contains only part c. c) Choose the correct Pareto chart for the type of defects that have occurred. 50 40- 30- 20- Week 1 2 3 4 10- 0- 5 6 7 8 No. of Shipments 23 29 30 37 35 42 41 46 Number of defects A B C A: Incorrect bill of lading B: Trucks late C: Damaged product D: Incorrect truckload No. of Shipments with Defects 10 10 11 12 12 14 14 17 Incorrect Bill of Lading 4 5 5 4 5 6 6 8 O C. 50 40- 30- 20- 10- 0- Incorrect Damaged Trucks Truckload Product Late 2 1 2 1 2 3 4 2 Number of defects 0 3 1 3 1 0 0 2 A B C A: Trucks late B: Incorrect bill of lading C: Damaged product D: Incorrect truckload 4 1 3 4 1 4 5 4 5 O D. 50 40- 30- 20- 10- 0- Number of defects A B C D A: Trucks late B: Incorrect bill of lading C: Incorrect truckload D: Damaged product

Boston Electric Generators has been getting many complaints from its major customer, Home Station, about the quality of its shipments of home generators. Daniel Shimshak, the plant manager, is alarmed that a customer is providing him with the only information the company has on shipment quality. He decides to collect information on defective shipments through a form he has asked his drivers to complete on arrival at customers' stores. The forms for the first 283 shipments have been turned in. They show the following over the past 8 weeks: D Reason for Defective Shipment O A. 50- 40- 30- 20- 10- 0- Number of defects A B C D A: Incorrect bill of lading B: Trucks late C: Incorrect truckload D: Damaged product OB. B. This exercise contains only part c. c) Choose the correct Pareto chart for the type of defects that have occurred. 50 40- 30- 20- Week 1 2 3 4 10- 0- 5 6 7 8 No. of Shipments 23 29 30 37 35 42 41 46 Number of defects A B C A: Incorrect bill of lading B: Trucks late C: Damaged product D: Incorrect truckload No. of Shipments with Defects 10 10 11 12 12 14 14 17 Incorrect Bill of Lading 4 5 5 4 5 6 6 8 O C. 50 40- 30- 20- 10- 0- Incorrect Damaged Trucks Truckload Product Late 2 1 2 1 2 3 4 2 Number of defects 0 3 1 3 1 0 0 2 A B C A: Trucks late B: Incorrect bill of lading C: Damaged product D: Incorrect truckload 4 1 3 4 1 4 5 4 5 O D. 50 40- 30- 20- 10- 0- Number of defects A B C D A: Trucks late B: Incorrect bill of lading C: Incorrect truckload D: Damaged product

Practical Management Science
Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter2: Introduction To Spreadsheet Modeling
Section: Chapter Questions
Problem 20P: Julie James is opening a lemonade stand. She believes the fixed cost per week of running the stand...
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Boston Electric Generators has been getting many complaints from its major customer, Home Station, about the quality of its shipments of home generators. Daniel Shimshak, the plant manager, is alarmed that a customer is providing him with the only information the company has on shipment quality. He decides to collect information on defective shipments through a form he has asked his drivers to complete on arrival at customers' stores. The forms for the first 283 shipments have been turned in. They show the following over the past 8 weeks: Reason for Defective Shipment A. 50- 40- 30- 20- 10- 0- Number of defects A B C D A: Incorrect bill of lading B: Trucks late C: Incorrect truckload D: Damaged product O B. Week 1 This exercise contains only part c. c) Choose the correct Pareto chart for the type of defects that have occurred. 50- 40- 30- 20- 10- 0- 2345∞ 6 7 8 No. of Shipments 23 29 30 37 35 42 元 41 46 Number of defects A B C D A: Incorrect bill of lading B: Trucks late C: Damaged product D: Incorrect truckload No. of Shipments Incorrect with Bill of Defects Lading 10 4 10 11 12 12 14 14 17 C. Incorrect Damaged Truckload Product 50- 40- 30- 20- 10- 2 5545668 1212342 3131002 Number of defects 0 B C A A: Trucks late B: Incorrect bill of lading C: Damaged product D: Incorrect truckload Trucks Late 4 1 3 4 4 5 4 5 D. 50- 40- 30- 20- 10- Number of defects A B C D A: Trucks late B: Incorrect bill of lading C: Incorrect truckload D: Damaged product
Transcribed Image Text:Boston Electric Generators has been getting many complaints from its major customer, Home Station, about the quality of its shipments of home generators. Daniel Shimshak, the plant manager, is alarmed that a customer is providing him with the only information the company has on shipment quality. He decides to collect information on defective shipments through a form he has asked his drivers to complete on arrival at customers' stores. The forms for the first 283 shipments have been turned in. They show the following over the past 8 weeks: Reason for Defective Shipment A. 50- 40- 30- 20- 10- 0- Number of defects A B C D A: Incorrect bill of lading B: Trucks late C: Incorrect truckload D: Damaged product O B. Week 1 This exercise contains only part c. c) Choose the correct Pareto chart for the type of defects that have occurred. 50- 40- 30- 20- 10- 0- 2345∞ 6 7 8 No. of Shipments 23 29 30 37 35 42 元 41 46 Number of defects A B C D A: Incorrect bill of lading B: Trucks late C: Damaged product D: Incorrect truckload No. of Shipments Incorrect with Bill of Defects Lading 10 4 10 11 12 12 14 14 17 C. Incorrect Damaged Truckload Product 50- 40- 30- 20- 10- 2 5545668 1212342 3131002 Number of defects 0 B C A A: Trucks late B: Incorrect bill of lading C: Damaged product D: Incorrect truckload Trucks Late 4 1 3 4 4 5 4 5 D. 50- 40- 30- 20- 10- Number of defects A B C D A: Trucks late B: Incorrect bill of lading C: Incorrect truckload D: Damaged product
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