(B)Internet service providers (ISP) need to resolve customer problems as quickly as possible. The probability for a customer call regarding Intemet service interruption is resolved within one hour is 70%. During one day, the company had 10 customer calls. a) What is the probability that exactly four of the customers had their problems solved? (Round your answer to the nearest thousandth). b) What is the mean of the number of calls who had their problems solved? c) What is the variance of the number of calls who had their problems solved?

A First Course in Probability (10th Edition)
10th Edition
ISBN:9780134753119
Author:Sheldon Ross
Publisher:Sheldon Ross
Chapter1: Combinatorial Analysis
Section: Chapter Questions
Problem 1.1P: a. How many different 7-place license plates are possible if the first 2 places are for letters and...
icon
Related questions
Topic Video
Question
(B)Internet service providers (ISP) need to resolve customer problems as quickly as possible.
The probability for a customer call regarding Intemet service interruption is resolved within one
hour is 70%. During one day, the company had 10 customer calls.
a) What is the probability that exactly four of the customers had their problems solved?
(Round your answer to the nearest thousandth).
b) What is the mean of the number of calls who had their problems solved?
c) What is the variance of the number of calls who had their problems solved?
BUS102/THE-Final-VerA
3 of 10
2020-2021/ ng
Transcribed Image Text:(B)Internet service providers (ISP) need to resolve customer problems as quickly as possible. The probability for a customer call regarding Intemet service interruption is resolved within one hour is 70%. During one day, the company had 10 customer calls. a) What is the probability that exactly four of the customers had their problems solved? (Round your answer to the nearest thousandth). b) What is the mean of the number of calls who had their problems solved? c) What is the variance of the number of calls who had their problems solved? BUS102/THE-Final-VerA 3 of 10 2020-2021/ ng
Expert Solution
trending now

Trending now

This is a popular solution!

steps

Step by step

Solved in 2 steps

Blurred answer
Knowledge Booster
Data Collection, Sampling Methods, and Bias
Learn more about
Need a deep-dive on the concept behind this application? Look no further. Learn more about this topic, probability and related others by exploring similar questions and additional content below.
Similar questions
Recommended textbooks for you
A First Course in Probability (10th Edition)
A First Course in Probability (10th Edition)
Probability
ISBN:
9780134753119
Author:
Sheldon Ross
Publisher:
PEARSON
A First Course in Probability
A First Course in Probability
Probability
ISBN:
9780321794772
Author:
Sheldon Ross
Publisher:
PEARSON